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SAUNA WARRANTY REGISTRATION CARD
1. This sauna has a 7-Year Limited Warranty against defects in material and workmanship from date of purchase.
To receive the warranty, the card below must be completely lled out and returned within 30 days from the date
of purchase. This 7-Year Limited Warranty covers the wood structure*. Heating elements and all electronics are
covered by a 5-Year Limited Warranty. The radio/CD player (if included with your sauna) is covered by a limited
1-Year Warranty. The light bulbs and light xtures are covered for 90 days.
2. This product is intended to be utilized for private, non-commercial use. Blue Wave Products’ sauna must be used
as directed in the Product Operation Manual. Utilization of non-Blue Wave Products replacement parts or repairs
which are not done by or under the direction of Blue Wave Products shall also void any warranties/guarantees,
expressed or implied.
3. This warranty does not cover defects or damage due to improper installation, alteration, accident, installation of
unauthorized parts, or any other event beyond the control of the Blue Wave Products. Defects or damage resulting
from misuse, abuse, or negligence will void this warranty. This warranty does not cover scratching or damage that
may result from normal usage.
4. Please notify Blue Wave Products in advance of any sauna warranty claim prior to shipping the sauna back.
Contact our warranty claim department at warranty@bluewaveproducts.com. This warranty becomes valid at
time of purchase and terminates either by specied time frame listed above, owner transfer, or relocation.
5. This warranty is nontransferable and is expressly limited to the repair or replacement of the defective product.
During the warranty period, Blue Wave Products shall repair or replace defective parts at no cost to the purchaser.
Shipping charges and insurance are not covered and are the responsibility of the purchaser. Labor charges and
related expenses for removal, installation, or replacement of the product or components are not covered under
this warranty.
6. If the warranty claim department determines that the item must be returned, it must be returned with freight
prepaid and a receipt showing date of purchase, purchase price, and the dealer from which the sauna was
purchased. No warranty claim will be honored without a receipt.
7. Warranty claims will only be resolved with the repair of the current product or shipment of a replacement product
or parts at the sole discretion of Blue Wave Products. NO REFUNDS will be given.
8. Blue Wave Products reserves the right to make substitutions to warranty claims if parts are unavailable or obsolete.
9. Blue Wave Products shall not be liable for loss of use of the product or other consequential or incidental costs,
expenses, or damages incurred by the consumer of any other use. The user assumes all risk of injury resulting from
the use of this product.
10. Improper installation, misuse, or damages resulting from acts of nature will render this warranty null and void.
11. This warranty is in lieu of all other warranties expressed or implied and no responsibility is assumed for future
damage due to misuse. This sauna is intended for INDOOR USE ONLY – outdoor installation of the sauna WILL
VOID THE WARRANTY. Additional actions that will void the warranty are: Use of lacquer or paints on any part of
the sauna, placing the sauna on a non-approved surface, and using it outdoors.
* Surface cracks are NOT considered defects in material or workmanship, as they are normal characteristics of
all wood. This includes minor cracks due to wood expansion and contraction. Note: since the wood used in
construction has been kiln dried, a certain amount of expansion and contraction is expected in the wood within
a sauna environment. Also, over time the sauna wood may darken or change color tones. This color change is
considered normal aging and is not covered under warranty.
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