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Heatworks MODEL 3 User Manual

Heatworks MODEL 3
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MODEL 3 TANKLESS ELECTRIC WATER HEATER
User Manual & Installation Guide
Version 05212021
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Heatworks MODEL 3 Specifications

General IconGeneral
Voltage240 V
Activation Flow Rate0.5 GPM
Inlet/Outlet1/2" NPT
Control TypeDigital
TypeTankless
Temperature Range80°F - 140°F
Connection Size1/2"

Summary

Introduction to the Model 3 Water Heater

About Your Model 3 Water Heater

Describes the MODEL 3 as a tankless electric water heater using Ohmic Array Technology.

Registering Your Unit for Warranty

Instructions on how to register the unit to activate the warranty and its benefits.

Important Safety Information

Water Temperature Safety Warnings

Warns about severe burns from water temperatures over 125°F (52°C) and identifies at-risk groups.

Safety Messages and Symbols Guide

Safety Alert Symbol Usage Explained

Explains the use of the Safety Alert Symbol to warn of potential personal injury hazards.

Symbol Index

Hazard and Information Symbols

Explains symbols for hot water hazard, electric shock, grounding, and reading the manual.

Technical Information and Troubleshooting

Product Specifications and Operating Ranges

Provides key specifications like size, weight, connections, warranty, and operational parameters.

Troubleshooting Error Code Handling

How to handle blinking red display and error codes by contacting support.

Installation Guide Overview

Intended Use, Box Contents, and Pre-Installation Steps

Specifies approved use, lists box contents, and outlines pre-installation precautions and requirements.

Mounting Location and Freeze Prevention

Indoor Mounting & Freeze Warning

Emphasizes indoor installation only and warns against freezing conditions.

Mounting Considerations

Advises on child safety, ventilation, and environmental factors for mounting.

Mounting and Clearances

Mounting Instructions & Minimum Clearances

Details mounting steps, recommended clearances, and flammable material warnings.

Mounting Instructions

Bracket Attachment and Securing the Unit

Instructions on removing the mounting bracket, securing it to the wall, and hanging the unit.

Plumbing Installation

Water Pressure Regulator & Connections

Details pressure regulator use, water connections, and warranty notes.

Series vs. Parallel Installation

Recommends installing multiple units in series rather than parallel.

Plumbing Installation Continued

Pressure Limits, Hoses, and Flushing Procedures

Covers pressure limits, hose recommendations, piping, shut-off valves, and pre-installation flushing.

Electrical Information and Requirements

Installation Compliance and Grounding

Emphasizes electrician requirement, power availability, grounding, and NEC compliance.

Electrical Service and Wiring

Amperage Draw, Breakers, and Wire Sizing

Explains amperage draw, dedicated breakers, wire sizing, and amperage adjustment.

Electrical Installation Instructions

Wiring Table and Grounding Procedures

Provides wire gauge table and instructions for grounding the unit from the electrical panel.

Connecting Power Supply to the Unit

Electrical Connection Steps

Step-by-step guide for connecting power wires, checking connections, and purging air.

Final Connections and Maintenance

Finishing Connections & Maintenance Recommendations

Installing strain relief, replacing panel, operating unit, and recommended maintenance procedures.

Model 3 Menu Settings Overview

Display Information and Temperature Adjustment

Details display info (set point, current, flow, errors) and instructions for adjusting temperature settings.

Menu Navigation Flowcharts

Main and Settings Menu Navigation

Visual guides for navigating the main and settings menu options on the unit's display.

Settings Adjustments

Unit Settings Configuration

Changing temperature units, adjusting amperage, accessing voltage menu, and Wi-Fi settings.

Heatworks App and Wi-Fi Connectivity

App Download, Account Setup, and Wi-Fi Requirements

Steps for downloading the app, creating an account, and understanding Wi-Fi network requirements.

Heatworks App Account Verification

Email Verification Process

Steps for verifying the email address using a special code to activate the user account.

Connecting the Model 3 to the App

Device Pairing and Onboarding Steps

Instructions for connecting the unit to the app via Bluetooth and initiating the onboarding process.

Wi-Fi Network Connection

Network Credentials and Pairing Completion

Connecting to the Wi-Fi network using credentials and completing the pairing process for control.

Limited Warranty and Legal Information

Warranty Registration, Claims, and Coverage Details

Instructions for registering the unit, making a warranty claim, and details of what the warranty covers.

Warranty Disclaimers and Exclusions

Liability Limitations and Warranty Voiding Conditions

Outlines limitations on manufacturer liability and conditions that will void the product warranty.

Warranty Void Conditions and Return Policy

Specific Voiding Actions, Law, and Returns

Lists actions that void warranty, governing law, and the policy for returning products.

Privacy Policy Overview

Privacy Statement, Pledge, and User Consent

Explains Heatworks' privacy policy, data handling commitments, and user consent for data processing.

Data Collection and Usage Details

Collected Information Types and Wi-Fi Data

Lists data collected (setup, environmental, usage, technical) and Wi-Fi connectivity information.

Additional Data and Information Usage

User Data, Profile, and Usage Explanation

Covers authorized users, emails, profile info, location data, and how collected information is used.

Data Processing and Legal Grounds

Data Security and Legal Processing Bases

Discusses data security, service providers, and legal grounds for processing information.

Information Sharing and Circumstances

Sharing With Third Parties and Non-Personal Data

Details circumstances for sharing information, including with permission, for processing, or legal reasons, and sharing non-personal data.

Personal Information Choices and Rights

Data Management, Deletion, and EEA Rights

Options for managing and deleting personal information, and rights for European residents.

International Data Transfers and Contact

Data Protection, Minors, and Contact Information

Covers international data protection, age restrictions for users, and privacy contact details.