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• Warranty does not cover wear and tear of components known as common consumables
(eg. bearings, carbon brushes, commutators, blades, belts, wheels, bowdens ....).
• From the warranty are excluded wear and tear of the product or parts caused by normal
use of the product or parts of the product and other parts subject to natural wear and tear.
• By the goods sold at a lower price, the warranty does not cover defects for which the lower
price was negotiated.
• Damage resulting from defects in material or manufacturer error will be eliminated free of
charge by replacement delivery or repair. It is assumed that the product returns to our service
center undismantled and with proof of purchase.
• Cleaning, maintenance, inspection and alignment tools aren´t the warranty act and are paid
services.
• For repairs that are not subject to warranty, you can have it repaired in our service center as
paid service. Our service center will be happy to draw up a costs budget.
• We shall consider the products only that have been delivered clean, complete, in case of
sending also packed sufficiently and paid. Products sent as unpaid, as bulky goods, express
or by special shipping - will not be accepted.
• In case of justified warranty claim, please contact our service center. There you will receive
additional information on processing claims.
• Information about service locations see at www.hecht.cz
• We dispose of your old electrical appliances free of charge.
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