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Q9: How many doorbells can I connect to the same account?
• You can add many as you can, but we recommend 10 doorbells at most for
better experience.
Q10: How many chimes can be paired with same doorbell?
• There is no limitation on the number.
Q11: Why can’t I receive the push notifications on the mobile device?
• Make sure you have allowed HeimLife App to push notifications to your mobile
device.
• When you watch the live view from the doorbell, you will not get the notifications.
• Go to the Settings to check if the option of Receive Notifications is switched on.
Q12: How many accounts can a doorbell be shared with?
• There is no limitation on the number.
Q13: Can I directly watch the videos on a computer via a browser?
• Sorry, this product does not support it currently.
ISEDC Warning
This device complies with Industry Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including that may cause undesired
operation of the device
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