www.heinner.com
22
The following simple issues can be handled by the user. Please call the after-sale service
department if the issues are not settled.
Whether the freezer is plugged and connected to power;
Low voltage;
Failure power or tripping circuit
Odorous foods should closely wrapped;
Whether foods are rotten;
Whether the interior shall be cleaned.
Long-term operation of compressor
It is normal that refrigerator operates for longer time in
summer when the ambient temperature is higher;
Do not put too much food in the freezer at one time;
Do not put foods until they are cooled;
Frequent opening of refrigerator door.
Illuminating light does not shine
Whether the refrigerator is connected to power
Whether the illuminating light is damaged.
The refrigerator door can not be
properly closed
The freezer door is stuck by food packages;
Too much food;
Tilt refrigerator.
Whether the food is leveled, whether the refrigerator is balanced;
Whether the refrigerator parts are properly placed.
Warm tips:
The refrigerator enclosure may emit heat during operation especially in summer,
this is caused by the radiation of the condenser, and it is a normal phenomenon.
Condensation: condensation phenomenon will be detected on the exterior
surface and door seals of the freezer when the ambient humidity is large, this is a
normal phenomenon, and the condensation can be wiped away with a dry towel.
Buzz: Buzz will be generated by running compressor specially when starting up or
shutting down.