www.heinner.com 6Kg, 220-240V~50Hz, 1000rpm
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All repairing operations required for your machine should be carried out by our authorised
service. If your machine requires a repair or if you cannot remove the fault by the help of the
information provided as follows:
• Unplug your machine.
• Turn the water faucet off.
Your machine does not start.
Start/Pause button not
pressed.
Press on Start/ Pause button.
Programme dial ‘stop’
position.
Switch the programme button to the
desired position.
The machine door is not
completely closed.
Your machine does not intake
water.
Water inlet hose may be
twisted.
Check water inlet hose and untwist.
Water inlet hose clogged.
Clean water inlet hose filters.
Valve inlet filter clogged.
Clean the valve inlet filters.
The machine door not
completely closed.
Your machine does not
discharge water.
Discharging hose
clogged or twisted.
Check the discharging hose, then either
clean or untwist.
Laundries settled in
the machine non-
homogeneously.
Spread your laundry in the machine
evenly.