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Warranty
Emerge Technologies, Inc. Limited Warranty Statement complete information regarding
Emerge’s warranties is listed below.
EMERGE TECHNOLOGIES, INC. (“Emerge”) warrants to the original end user customer of its
products specified below that its products are free from Material Defects as defined herein.
Subject to the conditions and limitations set forth below, Emerge will, at its option, either
repair or replace any part of its products that prove materially defective by reason of improper
workmanship or materials. Material Defects are herein defined as non-cosmetic defects in a
product’s materials and workmanship which cause a malfunction in the product during proper
use. Repaired parts or replacement products will be provided by Emerge on an exchange basis,
and will be either new or refurbished to be functionally equivalent to new. If Emerge is unable
to repair or replace the product, Emerge will, at its option, refund or credit the current value of
the product at the time the warranty claim is made or substitute an equivalent product.
Notwithstanding any other provision contained herein, this limited warranty does not cover any
damage to a product that results from improper installation, accident, abuse, misuse, natural
disaster, insufficient or excessive electrical supply, abnormal mechanical or environmental
conditions, or any unauthorized disassembly, repair, or modification. This limited warranty
also does not apply to any product on which the original identification information has
been altered, obliterated or removed, has not been handled or packaged correctly, has been
sold as secondhand or has been resold contrary to the US export regulations. This limited
warranty covers only repair, replacement, refund or credit for materially defective products
that are manufactured by Emerge, as provided above. Emerge is not liable for, and does not
cover under warranty, any loss of data or any costs associated with determining the source of
system problems or removing, servicing or installing Emerge products. This warranty excludes
third party software, connected equipment or stored data. In the event of a claim, Emerge’s
sole obligation shall be replacement of the hardware; under no circumstances will Emerge
be liable in any way for damages, including any lost profits, lost savings or other incidental or
consequential damages arising out of the use of, or inability to use, such product.
Duration of Warranty:
The duration of the warranty is one year from the purchase date, except where specified by law.
Product Repair or Replacement:
If you believe that your product meets the criteria for warranty replacement, please contact
Emerge Technologies at:
877-499-6072
support@myretrak.com
955 Freeport Pkwy, Suite 100 Coppell, Texas 75019
(Please be prepared to provide proof of purchase.)
This limited warranty applies only to the original end user customer of the product for so long as
the original end user customer owns the product. This limited warranty is nontransferable.
THIS LIMITED WARRANTY IS GIVEN IN LIEU OF ALL OTHERS INCLUDING THE IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND EXCLUDES ALL INCIDENTAL,
CONSEQUENTIAL, PUNITIVE, EXEMPLARY OR SPECIAL DAMAGES.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or
limitation of incidental or consequential damages, so these limitations may not apply to you. This
warranty gives you specific legal rights that may vary from state to state.
FCC Warning
Hereby, Emerge Technologies declares that the equipment type ETHADPBTTR is in compliance
with Directive: 2014/53/EU. The full text of the EU declaration of conformity is available at the
following internet address: http://www.myretrak.com/compliance/. This device complies with Part
15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation. Any changes or modifications to device will void
the user’s authority to operate the device.
Battery Warning
The battery should be disposed of according to local regulations. Do not dispose of the battery in
fire, as it may cause an explosion.
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General