HELLER HPAC10 - Troubleshooting; Care & Cleaning

Troubleshooting
Before contacting the retailer for a replacement, please check the below to see if it can solve the problem.
Problem
Cause
Solution
The air
conditioner does
not function.
No power supply.
Connect to power supply outlet and
switch on.
“FL” flashes on the display screen
Drain water.
Timer-off is running.
You can turn the unit on three minutes
later.
The air
conditioner
restarts
frequently
In direct sunlight.
Close the curtains.
Windows or doors open, lots of
people or there is a heat source in
the room.
Close doors and windows, remove the
heat source.
Dirty filter.
Clean or replace the filter(s).
Air inlet or air outlet blocked.
Remove the blockage.
The unit is too
noisy
Unit stands on an uneven surface.
Place on an even, solid surface (less
vibration).
Compressor is
not working
Self protect of the compressor
Wait for 3 minute and restart again after
the descend of temperature
Caution: Switch off the unit and unplug it immediately if anything abnormal happens. Then contact a
qualified electrician.
The above technical parameters are subject to change without notice.
Care & Cleaning
To make cleaning easier, you can dismantle some parts of your fan.
• Your appliance must be switched OFF via the main power supply and unplugged before proceeding
with any cleaning.
• Clean the housing with a soft damp cloth.
• Never use flammable or abrasive cleaning agents such as benzene or spirits to clean the appliance.
• Never immerse the appliance in water!
• It is recommended that you clean the water tank every 2-3 weeks and the flume every week.
• Pull out the water tank before cleaning it – pull the plastic tube out of the mist cask properly, and
then take out the mist cask and water tank.
• Use a dry cloth to clean the mist cask. If there are stubborn stains on the mist cask, use a lightly
dampened cloth with mild detergent.