What to do if HemoCue Medical Equipment analyzer does not start?
If your HemoCue Medical Equipment analyzer does not start, unplug the power adapter and reconnect it. If the problem persists, contact your local distributor, as there may be an issue with the power adapter or the analyzer itself.
What causes test cartridge error in HemoCue Medical Equipment?
A Test cartridge error in HemoCue Medical Equipment may be caused by damage or contamination of the coding area of the Test cartridge. Press button and remove cartridge. Use Monthly Check to verify the analyzer performance. Insert a new Test cartridge and perform a new test.
What to do for check cartridge error in HemoCue Medical Equipment?
If you receive a check cartridge error on your HemoCue Medical Equipment, it may be because the check cartridge is damaged (bar code label, reagent pack or contaminated surface). Insert a new Check cartridge and perform a new test.
How to troubleshoot analyzer system problems with HemoCue Medical Equipment?
If you are experiencing problems with the HemoCue Medical Equipment analyzer system, try turning the power switch off and on again. If the problem persists, contact your local distributor. Use Daily Check to confirm the analyzer performance.
What to do if HemoCue Medical Equipment has problem reading bar code of cartridge?
If the HemoCue Medical Equipment is having trouble reading the cartridge bar code, press the button and remove the cartridge. Use the daily check to confirm the analyzer performance. Insert a new cartridge. If 'reagent pack' is displayed, the test can be started. If the error persists, contact your local distributor.
What to do if HemoCue Medical Equipment shows reagent pack problem?
If your HemoCue Medical Equipment displays a reagent pack problem, it means that the analyzer is unable to recognize the reagents, or the reagent pack may be damaged or leaking. Press the button and remove the cartridge. Use Monthly Check to verify the analyzer performance. Insert a new Test cartridge and perform a new test.
What to do if HbA1c test result is higher than 14.0% (130mmol/mol) on HemoCue Medical Equipment?
If the HbA1c test result is higher than 14.0% (130mmol/mol) on your HemoCue Medical Equipment, use the Daily Check cartridge to confirm the analyzer performance. Insert a new cartridge and perform a new test.
What to do if HbA1c test result is lower than 4.0% (20mmol/mol) on HemoCue Medical Equipment?
If the HbA1c test result is lower than 4.0% (20mmol/mol) on your HemoCue Medical Equipment, use the Daily Check cartridge to confirm the analyzer performance. Insert a new cartridge and perform a new test.
What to do if HemoCue Medical Equipment has a used cartridge inside?
If a used cartridge is still inside the HemoCue Medical Equipment, press the button and remove the cartridge. Insert a new cartridge and perform a new test.
What happens if the lid was opened during test/check of HemoCue Medical Equipment?
If the lid was opened during a test or check on the HemoCue Medical Equipment, press the button and remove the cartridge. Insert a new cartridge and perform a new test.
General| Sample Type | Capillary or venous whole blood |
|---|---|
| Methodology | Immunoassay |
| Display | LCD |
| Test Time | 5 minutes |
| Power | Battery or AC adapter |
| Connectivity | USB |
| Measurement Range | 4.0 - 14.0 % |
| Operating Temperature | 15-30°C |
| Storage Temperature | 10-30°C |
Provides an overview of the HemoCue® HbA1c 501 system's features.
Explains the boronate affinity assay used for HbA1c determination.
Details the main analyzer unit, its display, buttons, and connectivity ports.
Explains the structure and components of the test cartridge and reagent pack.
Guides on unpacking, connecting power, ports, and initial analyzer setup.
Steps for turning on the analyzer and the initial warm-up process.
Setting date, time, result units, printer, and barcode system preferences.
Instructions for collecting and preparing capillary and venous blood samples.
Comprehensive instructions for executing an HbA1c test from start to finish.
Procedures for performing routine system verification using check cartridges.
Steps for using external control solutions to validate analyzer performance.
Lists and explains common error codes and their corrective actions.
Instructions for cleaning the analyzer, compartment, and replacing fan filters.
Key safety guidelines and warnings for operating the analyzer.
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