Why are Baud rate and configuration settings not effective on my Hengstler Printer?
If changes made with the Configuration Tool or on the computer COM port aren't taking effect, it's likely because the printer and computer haven't been reset. To resolve this, reset the Hengstler printer and reboot your computer for COM port settings to take effect. Alternatively, run “net stop spooler” and “net start spooler” in a command window.
What to do if my Hengstler Printer prints blank paper?
If your Hengstler printer is printing blank paper, the issue is likely due to the paper being inserted upside down or the wrong side of the roll being coated. To fix this, invert the paper roll. As a test, invert the roll; if that works, ensure you are using properly made paper.
How to improve poor print quality on a Hengstler Printer?
If your Hengstler printer's print quality is poor, the print density might be set too low. Adjust the print density settings or other burn time adjustments to improve the print quality.
What to do if my Hengstler Printer will not feed paper?
If the Hengstler printer won't feed paper, it might be because the print head is raised. The LEDs will flash in this case. To solve this, pull out the blue print head lever.
What to do if my Hengstler Printer will not load paper and makes a loud noise?
If the Hengstler printer makes a loud noise and won't load paper, it's likely because the printer was left with no paper under the printhead. Raise the printhead, manually turn the blue wheel, and then lower the printhead to resolve this.
Why no LEDs light on my Hengstler Printer?
If no LEDs light up on your Hengstler printer, it could be due to two reasons: either the power is not connected, or the PCB mounted fuse has blown, typically after reverse polarity of DC power. Check the line cord and outlet. If the fuse is blown, return the printer for repair; it is not field replaceable unless authorized individually.
Why is my Hengstler Printer printing blank paper?
If your Hengstler Printer prints blank paper, first ensure that the paper roll is inserted correctly, with the printable side facing the print head. If the issue persists, the roll might be coated on the wrong side. Invert the roll to test; if that resolves the problem, ensure your paper is manufactured correctly.
What to do if my Hengstler Printer will not load paper and makes loud noise?
If your Hengstler Printer will not feed paper and makes a loud noise, it might be because the printer was left with no paper under the printhead. To resolve this, raise the printhead, insert paper, and then lower the printhead.
How to improve print quality on my Hengstler Printer?
If the print quality from your Hengstler Printer is poor, it could be due to a low print density setting. Try adjusting the print density and other burn time settings. Also, ensure the printhead is fully lowered.
Why no LEDs light on Hengstler eXtendo X-56?
If no LEDs light up on your Hengstler Printer, it could be due to a disconnected power supply. Check the line cord and the outlet to ensure the printer is properly connected to a power source. Another potential cause is a blown PCB mounted fuse. If this is the case, return the printer for fuse replacement, as it is not field replaceable.
Provides general guidelines, liability limitations, and warnings for safe operation.
Details safety symbols and warnings specific to the system's operation.
Identifies the physical locations of various controls and connectors on the printer.
Explains the function and behavior of the printer's sensors and LED indicators.
Provides guidelines and recommended screws for physically mounting the printer.
Explains power connections and interfacing options for serial and USB connections.
Recommends power supply specifications for 24 VDC applications.
Step-by-step instructions for loading paper into the printer.
Explains the function of the control used to raise and lower the printhead.
Lists technical details for the X-56 model, including speed, resolution, and interfaces.
Lists technical details for the X-80 model, including speed, resolution, and interfaces.
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