Why are Baud rate and configuration settings not effective on my Hengstler Printer?
If changes made with the Configuration Tool or on the computer COM port aren't taking effect, it's likely because the printer and computer haven't been reset. To resolve this, reset the Hengstler printer and reboot your computer for COM port settings to take effect. Alternatively, run “net stop spooler” and “net start spooler” in a command window.
What to do if my Hengstler Printer prints blank paper?
If your Hengstler printer is printing blank paper, the issue is likely due to the paper being inserted upside down or the wrong side of the roll being coated. To fix this, invert the paper roll. As a test, invert the roll; if that works, ensure you are using properly made paper.
How to improve poor print quality on a Hengstler Printer?
If your Hengstler printer's print quality is poor, the print density might be set too low. Adjust the print density settings or other burn time adjustments to improve the print quality.
What to do if my Hengstler Printer will not feed paper?
If the Hengstler printer won't feed paper, it might be because the print head is raised. The LEDs will flash in this case. To solve this, pull out the blue print head lever.
What to do if my Hengstler Printer will not load paper and makes a loud noise?
If the Hengstler printer makes a loud noise and won't load paper, it's likely because the printer was left with no paper under the printhead. Raise the printhead, manually turn the blue wheel, and then lower the printhead to resolve this.
Why no LEDs light on my Hengstler Printer?
If no LEDs light up on your Hengstler printer, it could be due to two reasons: either the power is not connected, or the PCB mounted fuse has blown, typically after reverse polarity of DC power. Check the line cord and outlet. If the fuse is blown, return the printer for repair; it is not field replaceable unless authorized individually.
Why is my Hengstler eXtendo X-80 printing blank paper?
If your Hengstler Printer prints blank paper, first ensure that the paper roll is inserted correctly, with the printable side facing the print head. If the issue persists, the roll might be coated on the wrong side. Invert the roll to test; if that resolves the problem, ensure your paper is manufactured correctly.
What to do if my Hengstler eXtendo X-80 will not load paper and makes loud noise?
If your Hengstler Printer will not feed paper and makes a loud noise, it might be because the printer was left with no paper under the printhead. To resolve this, raise the printhead, insert paper, and then lower the printhead.
How to improve print quality on my Hengstler eXtendo X-80?
If the print quality from your Hengstler Printer is poor, it could be due to a low print density setting. Try adjusting the print density and other burn time settings. Also, ensure the printhead is fully lowered.
Why no LEDs light on Hengstler Printer?
If no LEDs light up on your Hengstler Printer, it could be due to a disconnected power supply. Check the line cord and the outlet to ensure the printer is properly connected to a power source. Another potential cause is a blown PCB mounted fuse. If this is the case, return the printer for fuse replacement, as it is not field replaceable.
Provides general liability disclaimers, warranty voiding conditions, and handling precautions.
Explains safety symbols and general warnings for user safety and system operation.
Details the differences between the X-56 and X-80 models, primarily paper width.
Describes the function and interaction of key printer components like printhead, platen, cutter, and sensors.
Identifies and locates various controls, connectors, and indicators on the printer.
Explains how sensors (Paper Entrance/Black Mark, Chute/Jam) and LEDs function.
Details the function of the paper entrance and black mark detection sensor.
Explains the status indications provided by the printer's red and green LEDs.
Provides details on printer mounting holes and recommended screws for secure installation.
Details the JST connector pinout for connecting power to the printer.
Details the JST connector pinout for connecting power to the printer.
Explains serial and USB interface connections, including pinouts and cable requirements.
Recommends power supply specifications for 24 VDC applications, detailing voltage, current, and hold-up time.
Step-by-step instructions for loading paper, including printhead position and paper orientation.
Lists detailed technical specifications for the eXtendo X-56 printer model.
Lists detailed technical specifications for the eXtendo X-80 printer model.
General| Print Technology | Thermal transfer |
|---|---|
| Resolution | 203 dpi |
| Max. Print Width | 104 mm |
| Media Type | Labels, tags |
| Interfaces | USB, Ethernet |
| Barcodes | Yes |
| Supported Barcode Types | Code 128, Code 39, UPC, EAN, QR Code, Data Matrix |
| Operating Temperature | +5°C to +40°C |
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