HETRONIC NOVA Series - User Manual

Questions and Answers

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Michael RichardsonJul 28, 2025
What to do if HETRONIC NOVA is transmitting but machine not responding?
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  kthompsonJul 28, 2025
  If your HETRONIC Transmitter is transmitting (Power LED flashing) but the machine isn't responding, there could be several reasons. First, ensure the receiver has power by checking the diagnostic LEDs and verifying proper grounding. If the receiver is powered off, turn it on. Also, check all fuses in the receiver and replace any that are blown. The transmitter may be out of range; move it closer to the receiver and press START. If the transmitter/receiver frequency channels do not match, follow instructions under “Setting Frequency and channels” or contact your supervisor. If the STOP failure in receiver, red STOP LED on PC board is illuminated, contact your supervisor.
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David MoralesAug 2, 2025
How to fix HETRONIC NOVA Transmitter when it won’t start?
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  Gerald TaylorAug 3, 2025
  If your HETRONIC Transmitter won’t start, it might be due to an incorrect access code (if enabled). Try entering the correct access code. Alternatively, the battery may be fully discharged. If so, replace it with a fully charged battery.
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Karen EverettAug 8, 2025
What to do if HETRONIC NOVA Transmitter is on but not transmitting?
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  Keith DuncanAug 8, 2025
  If the HETRONIC Transmitter is turned on but not transmitting (Power LED not flashing), the battery might be discharged. Replace the battery with a fully charged one. If the problem persists, it could be due to component failure, in which case you should contact your supervisor or the nearest Hetronic Service Centre.
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barrettritaAug 14, 2025
Why do all machine motions operate intermittently with my HETRONIC NOVA Transmitter?
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  Melinda BennettAug 15, 2025
  If all machine motions operate intermittently when using your HETRONIC Transmitter, check the receiver antenna connection to ensure it is tight and not missing; tighten or replace it if necessary. If using an external antenna, make sure it has a tight connection and proper grounding. For further assistance with external antenna issues, contact Hetronic or your Dealer for more information. Also, check all connectors inside the receiver and reseat if needed. If another frequency may be interfering with the system, contact your supervisor.
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Adrian HigginsAug 20, 2025
How to fix HETRONIC NOVA when battery status is not displayed?
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  Anthony WhiteAug 21, 2025
  If the battery status is not displayed on your HETRONIC Transmitter, the I2C connector inside the transmitter might be loose. Check all connectors and reseat them if needed.