Contact Us
Contact us if you experience issues relating to riding, maintenance and safety, or errors/faults with your Hiboy Max3
HIBOY INTELLIGENT INC
4045 Cheyenne Ct
Chino CA 91710
E-mail Service: us.support@hiboy.com
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6. Why the screen returns an error code?
A: If you see any error code below, Please contact Hiboy Support Team to remove the error code.
E1 - Motor Hall Failure
E2 - Accelerator Failure
E3 - Motor Blocking Protection Failure
E4 - MOS Failure
E6 - Controller/Instrument Communication Failure
E7 - Battery Overvoltage Protection
E8 - Motor Overcurrent Protection
E9 - Brake Failure
5. What should I do when I hear an unusual noise coming from the rear wheel?
A: It usually means your disc brake tilt and cause friction noise. Please see Disc Brake Adjustment page.
If you still have problem, contact us for more information.
4. What if the rear disc brake of the scooter doesn't work well?
A: You may please contact us for instructions of brake adjusting, or search "How to adjust rear brake of
scooter" in YouTube for tutorial video as well.
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