Warranty Exemption
The following conditions are not covered by the warranty service once the product has been sold, and the user must
pay for the repair and related services:
Based on the "HIMO Electric Scooter Parts Three Guarantees Standard" as the benchmark, exceeding the prescribed service period and scope
The user has not complied with the HIMO electric scooter instruction manual, and the product is faulty or damaged due to proper use, driving,
maintenance and adjustment.
Product damage due to rain, ice, snow, smoke, medicine, chemical corrosion, etc.
Loss is not covered by the warranty. Failure or damage caused by force majeure (including but not limited to earthquakes, typhoons,
fires, floods, social events, mass incidents, violent crimes, etc.)
The user has not used the battery normally and maintained, or placed it for a long time (the battery is connected to the whole vehicle
for one month, the initial storage capacity is less than 50% and more than 3 months), and it is not charged in time, resulting in battery
feeding and undervoltage
Users modify, disassemble, repair the product privately, or change the status of the product or components. HIMO electric vehicle parts damaged
by users using non-original parts or tampering with circuit and line configuration
HIMO electric vehicle parts damaged by users using non-original parts or tampering with circuit and line configuration
Product failure or damage caused by human factors such as collision, crash, overload, speeding, etc. during driving
No valid three- guarantee certificate, after-sales service card or product invoice, or card number does not match the product
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