Non-warranty policy
The following circumstances are not within the scope of warranty service, we will provide you with paid after-sales service.
Three guarantees of validity have been issued;Missing or changed invoice;Damage caused by force majeure.
Repair, misuse, collision, negligence, abuse, accident, modification, incorrect use of this product without HIMO's approval, frame serial
number destroyed.
The model of "three guarantees" certificate is inconsistent with or changed from the model of the repaired product;Do not follow the instructions
for proper maintenance.
Due to improper use, direct impact deformation;External force collision or car crash resulting in parts damage;Puncture and air leakage caused
by spikes, glass, sharp small stones, etc.Consumable wear and tear is not replaced in time, causing damage to other parts;The surface of the
cushion is scratched;Violence or man-made damage to the frame, are not covered by the warranty.
The surface of the paint on the frame and parts may be corroded due to rain, collision, friction and other external environmental factors. The
paint may fall off,or the storage place is not good. The surface of the paint may flake after long-term use, and the metal surface or plastic parts
may fade naturally.
Exceeding the scope of use, such as extreme road conditions, performing special effects, climbing stairs, jumping and other abnormal riding
actions, and causing damage to parts or functional failure;
Due to over-limit use caused by deformation or cracking of the frame, also does not belong to the scope of warranty.
Note: HIMO electric vehicle after-sales service policy is final interpreted by Shanghai HIMO electric technology co., LTD.
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