The HIMO guarantee service standard for electric vehicle parts exceeds the specified service period and scope.
Failure or damage of the HIMO electric vehicle product caused by the user's failure to properly use, drive, maintain and adjust the HIMO
electric vehicle product according to the instructions.
Products sold due to rain, snow immersion, smoke, drugs, chemicals corrosion caused by damage or natural product failure or damage.
Loss is not covered by the warranty.And failure or damage caused by force majeure (including but not limited to earthquake, typhoon, fire,
flood, social event, group event, violent crime, etc.) of the products sold.
The battery was not normally used and maintained by the user, and the battery was placed for a long time (the battery was connected to the
vehicle for a month, and the initial power of the battery was stored separately for less than 50% and more than 3 months), and the battery was
not charged in time, resulting in battery feeding and undervoltage that could not be repaired.
The user refits, disassembles, repairs or destroys the whole product and the normal use of the parts.
The HIMO electric vehicle parts are damaged or the circuit or circuit configuration is changed without permission by the user using
non-original parts.
Product failure or damage caused by human factors such as car crash, car crash, overload and overspeed.
There is no valid three-guarantee voucher, after-sales service card or purchase invoice, voucher or card number inconsistent with the product.
Warranty exemption scope
If the product is sold in the following circumstances, it is not within the scope of warranty service, and users
shall pay for maintenance and related services:
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