How to troubleshoot a Hisense RB390N4WB1 that is not working?
If your Hisense Freezer isn't working, start by ensuring the power cord is properly plugged into the outlet. Then, check the fuse or circuit of your power supply and replace it if necessary. Note that it's normal for the freezer not to operate during the defrost cycle, or shortly after being switched on, to protect the compressor.
How to prevent frost in my Hisense RB390N4WB1 compartment?
To prevent frost in your Hisense Freezer compartment, make sure the air outlets aren't blocked by food and that food is arranged to allow sufficient ventilation. Also, ensure the door is fully closed. To remove frost, please refer to the 'Cleaning and care' chapter.
Why does the motor run continuously on my Hisense RB390N4WB1 Freezer?
It's normal to frequently hear the motor running on your Hisense Freezer. The motor will need to run more when the temperature setting is colder than necessary, a large quantity of warm food has recently been stored inside, the outside temperature is too high, the doors are kept open too long or too often, or after the freezer has just been installed or switched off for a long time.
Why is my Hisense RB390N4WB1 making noise?
Some noises from your Hisense Freezer are normal, such as compressor running noises, air movement noise from the fan, gurgling sounds similar to water boiling, popping noises during automatic defrosting, and clicking noises before the compressor starts. However, unusual noises may be due to the cabinet not being level, the back of the appliance touching the wall, or bottles/containers having fallen or are rolling.
Why is my Hisense RB390N4WB1 Freezer dripping water on the floor?
If your Hisense Freezer is dripping water on the floor, the water pan (located at the rear bottom of the cabinet) may not be properly leveled. Also, the draining spout underneath the top of the compressor depot may not be correctly positioned to direct water into the pan, or the water spout might be blocked. Check if the refrigerator has been powered off for a long time, as this may cause ice to melt and leak.
What to do if the light is not working on my Hisense Freezer?
If the light in your Hisense Freezer isn't working, the LED light may be damaged; refer to the 'replace LED lights in cleaning and care' chapter. Alternatively, the control system may have disabled the lights because the door was left open too long; try closing and reopening the door to reactivate the lights.
Why can't I close the doors on my Hisense Freezer easily?
If you're having trouble closing the doors on your Hisense Freezer, check if the top of the refrigerator is tilted back by 10-15mm to allow the doors to self-close. Also, ensure that nothing inside is preventing the doors from closing properly.
How to get rid of odors from my Hisense RB390N4WB1 compartments?
To eliminate odors from your Hisense Freezer compartments, try cleaning the interior. The odors may also be caused by certain foods, containers, or wrapping materials.
General| Door hinge | Right |
|---|---|
| Control type | Touch |
| Display type | LED |
| Product color | Black |
| Reversible doors | Yes |
| Shelves material | Glass |
| Custom panel-ready | - |
| Appliance placement | Freestanding |
| Inverter technology | No |
| Connected load | - W |
| AC input voltage | 220 - 240 V |
| AC input frequency | 50 Hz |
| Energy efficiency scale | A to G |
| Annual energy consumption | 304 kWh |
| Fridge net capacity | 207 L |
| Number of vegetable drawers | 1 |
| Fridge number of shelves/baskets | 3 |
| Star rating | 4* |
| Freezer position | Bottom-placed |
| Freezing capacity | 9 kg/24h |
| Freezer net capacity | 93 L |
| Storage time during power failure | 16 h |
| Noise level | 38 dB |
| Climate class | SN-ST |
| Total net capacity | 300 L |
| Total gross capacity | 323 L |
| Minimum operating temperature | 10 °C |
| Package depth | 628 mm |
| Package width | 645 mm |
| Package height | 1935 mm |
| Package weight | 76000 g |
Weight and Dimensions| Depth | 589 mm |
|---|---|
| Width | 595 mm |
| Height | 1860 mm |
| Weight | 71000 g |
Guidelines for safe appliance use by children and vulnerable individuals.
Important safety advice for appliance operation, including warnings on hazards.
Information on refrigerant flammability and safe replacement of lighting.
Essential safety measures related to the appliance's electrical components and usage.
Instructions for regular cleaning of the appliance's interior and exterior.
Critical steps for electrical connection and initial appliance inspection.
Guidelines for when professional service or repair is required.
Ensuring proper air circulation around the appliance for optimal performance.
Adjusting the appliance's feet for stability and proper door function.
Diagram and labeled parts of the appliance with a water dispenser.
Diagram and labeled parts of the appliance without a water dispenser.
Diagram and labeled parts for models with a door display panel.
Explanation of the internal display panel and its controls.
How to set and adjust refrigerator and freezer temperatures.
Activating rapid freezing for preserving food quality.
Energy-saving mode for periods of absence.
Proper use and placement of door racks and internal shelves.
Using the wine rack, fresh box, and crisper for optimal storage.
Guidelines for using freezer drawers and ice cube trays.
Steps for preparing and assembling the water tank.
Tips to reduce energy consumption and maintain efficiency.
Best practices for refrigerating and freezing various food types.
Procedure for safely switching off the appliance for extended periods.
Instructions for thorough cleaning of the appliance's internal and external parts.
How to properly clean and care for the door seals.
Information regarding the non-user-replaceable LED light.
Guidance on recycling the product's packaging.
Correct methods for disposing of the appliance and its components.
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