Hisense RB390N4WC1 - User Manual

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USER’S OPERATION MANUAL

Before operating this unit, please read this manual

thoroughly, and retain for future reference

RB390N4WB1 RB390N4WC1 RB390N4WW1 RB395N4WF1

RB395N4WC1 RB395N4WW1 RB395N4AW1 RB390N4WBE

RB390N4WCE RB390N4WWE RB395N4BCE RB390N4ACE

Table of Contents

Questions and Answers

M
manningashleySep 23, 2025
What to do if water drips on the floor from my Hisense RB390N4WC1 Freezer?
- D
  Debra WilkersonSep 23, 2025
  The water pan may not be properly leveled, or the drainage spout underneath the top of the compressor depot may not be properly positioned to direct water into this pan, or the water spout is blocked. You may need to pull the freezer away from the wall to check the pan and spout. Also check if the refrigerator is power-off for a long time, this may cause the ice in the bucket to melt into water, and flow to the floor.
J
Jenna ElliottAug 23, 2025
How to troubleshoot a Hisense Freezer that is not working?
- J
  Jeffrey CarrilloAug 25, 2025
  If your Hisense Freezer isn't working, start by ensuring the power cord is properly plugged into the outlet. Then, check the fuse or circuit of your power supply and replace it if necessary. Note that it's normal for the freezer not to operate during the defrost cycle, or shortly after being switched on, to protect the compressor.
C
christinehernandezAug 25, 2025
How to prevent frost in my Hisense RB390N4WC1 Freezer compartment?
- F
  Felicia JacksonAug 26, 2025
  To prevent frost in your Hisense Freezer compartment, make sure the air outlets aren't blocked by food and that food is arranged to allow sufficient ventilation. Also, ensure the door is fully closed. To remove frost, please refer to the 'Cleaning and care' chapter.
R
Robert WigginsAug 27, 2025
What to do if my Hisense RB390N4WC1 Freezer is not working correctly?
- K
  Kathryn ThorntonAug 27, 2025
  First, check whether the power cord is properly plugged into the power outlet. Also, check the fuse or circuit of your power supply and replace it if necessary. It is normal that the freezer is not operating during the defrost cycle, or for a short time after being switched on to protect the compressor.
M
Melinda ManningAug 27, 2025
Why does my Hisense Freezer have a layer of frost inside?
- B
  brandonlaneAug 27, 2025
  Ensure that the air outlets are not blocked by food and that food is placed to allow sufficient ventilation. Make sure the door is fully closed. To remove the frost, please refer to the 'Cleaning and care' chapter.
M
Mark MeltonSep 16, 2025
Why is my Hisense Freezer motor running continuously?
- R
  Renee Weber DVMSep 16, 2025
  It's normal to frequently hear the sound of the motor, especially when the temperature setting is colder than necessary, a large quantity of warm food has recently been stored, the outside temperature is too high, or the doors are kept open too long or too often.
D
Denise MillerSep 13, 2025
Why can't I close the doors on my Hisense RB390N4WC1 easily?
- D
  Dennis HebertSep 13, 2025
  If you're having trouble closing the doors on your Hisense Freezer, check if the top of the refrigerator is tilted back by 10-15mm to allow the doors to self-close. Also, ensure that nothing inside is preventing the doors from closing properly.
J
Jason CarterSep 14, 2025
How to get rid of odors from my Hisense RB390N4WC1 compartments?
- L
  Leah LucasSep 14, 2025
  To eliminate odors from your Hisense Freezer compartments, try cleaning the interior. The odors may also be caused by certain foods, containers, or wrapping materials.
K
katherine01Sep 5, 2025
Why is the temperature inside my Hisense Freezer too cold?
- R
  Ryan GallagherSep 5, 2025
  Increase the temperature by following the 'Display controls' chapter.
C
Christopher GarciaSep 3, 2025
Why is my Hisense RB390N4WC1 making noise?
- M
  Matthew RamirezSep 3, 2025
  Some noises from your Hisense Freezer are normal, such as compressor running noises, air movement noise from the fan, gurgling sounds similar to water boiling, popping noises during automatic defrosting, and clicking noises before the compressor starts. However, unusual noises may be due to the cabinet not being level, the back of the appliance touching the wall, or bottles/containers having fallen or are rolling.

Hisense RB390N4WC1 Specifications

General

Door hinge	Right
Control type	Touch
Display type	LED
Product color	Stainless steel
Built-in display	Yes
Shelves material	Glass
Custom panel-ready	-
Appliance placement	Freestanding
Inverter technology	No
Star rating	4*
Freezer position	Bottom-placed
Freezing capacity	9 kg/24h
Freezer net capacity	93 L
Freezer number of shelves/baskets	3
Storage time during power failure	16 h
Noise level	38 dB
Climate class	SN-ST
Water supply type	Water tank
Total net capacity	300 L
Total gross capacity	323 L
Minimum operating temperature	10 °C
Fridge net capacity	203 L
Number of vegetable drawers	1
Connected load	- W
AC input voltage	220 - 240 V
AC input frequency	50 Hz
Energy efficiency scale	A to G
Annual energy consumption	304 kWh
Package depth	628 mm
Package width	645 mm
Package height	1935 mm
Package weight	76000 g

Weight and Dimensions

Depth	589 mm
Width	595 mm
Height	1860 mm
Weight	71000 g

Summary

Safety and Warning Information

Safety for Children and Vulnerable People

Safety guidelines for children and vulnerable individuals according to EN and IEC standards.

General Safety

General safety precautions and warnings for appliance usage.

Refrigerant Information

Details about the flammable refrigerant (R600a) used in the appliance.

Electrical Safety

Critical safety guidelines related to electrical connections and appliance usage.

Daily Use

Care and Cleaning

Installation Important!

Crucial steps and checks for the proper installation of the appliance.

Installing Your New Appliance

Ventilation of Appliance

Importance and requirements for proper air circulation around the appliance.

Leveling of Appliance

Display Controls

Controlling the Temperature

Guide to setting and adjusting refrigerator and freezer temperatures.

Super Freeze Function

Explanation of the Super Freeze function for rapid freezing.

Appliance Switch

Eco Energy Mode

Using Your Appliance

Water Dispenser Operation

Instructions for assembling, filling, and dispensing water.

Helpful Hints and Tips

Energy Saving Tips

Recommendations for optimizing energy efficiency.

Fresh Food Refrigeration

Food Storage Guidelines

Freezing Tips

Frozen Food Storage

Troubleshooting

Appliance Not Working Correctly

Common causes and solutions when the appliance is not functioning.

Appliance Noise Issues

Motor Runs Continuously

Compartment Frost and Temperature Issues

Troubleshooting frost buildup and temperature fluctuations inside the appliance.

Door Closure and Water Leakage

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