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Before you call for service, please check the following items:
Troubleshooting
The inside is smelling.
Dew appears Outside
Dew appears Inside
● When the ambient humidity is too high, the door
check the details below.
● Is the door closed firmly?
or opened for a long time?
● Is it too humid outside?
● Is the temperature set to “Coldest”?
nearby the cold air vent? It will be frozen if it is
is placed nearby the cold air vent.
● Has anything hot been placed in the refrigerator?
● Is the door opened and closed too frequently?
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Problem Things to check Instructions Page
The refrigerator is noisy
● Is the refrigerator touching the wall?
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30
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The Control Panel does not respond:
Problem Things to check Instructions Page
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at all.
● Is the refrigerator plugged in properly?
● Check the fuse box for blown fuse
● Is the temperature set to “Cold”?
● Is the food stored too much?
The refrigerator does not get cold
Food in the refrigerator
compartment freezes.
The refrigerator does not get cold
enough.
● Do not install the refrigerator in a place where it
may come in contact with sunlight.
● Press “Refrigerator” button to “Normal” or “Coldest”.
● Keep enough space between food.
● Should close the door firmly closed.
● Do not install the refrigerator in a place where it
may come in contact with heat sources.
● Make food cool enough before putting in
● Do not open & close the door too frequently.
● Should be install the refrigerator by following the
preparing instruction manual.
● Using food wrap or sealed containers.
● See content “ Dew or frost is generated” .
● See content “ Dew or frost is generated” .
or tripped circuit breaker.
● Is the refrigerator placed in the direct sunlight?
● Is the refrigerator placed near heat sources?
● Do you place food with moisture or vegetables
gasket may have dew. Please wipe it up with dry cloth.
Please wipe it off with dry cloth and please
● Is the door opened and closed too frequently
● Do you store food with odor without warpping it?
● Make sure the refrigerator is installed frimly.
● Is the door slightly opened?
● Press “Refrigerator” button to “Normal” or “Coldest”.
● Keep enough space between food,Do not block the
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4
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The Control Panel display keeps
changing
store-display mode.
● This indicates that the refrigerator is running is
● The refrigerator will not cool while running in
● Turn off the store-display mode by
store-display mode.
1) Power off and Power on the refrigerator again.
2) After that the refrigerator will return to normal
mode.
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cold air vent.
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If a door is shut, other doors
may open.
●
The two compartments are connected
with an air
duct. When closing one of the doors, the other
door may be opened by the air pressure through
the duct. This is a normal phenomenon.
Does the refrigerator make any
abnormal noises (sound)?
● The sound like water flowing and boiling water is
the sound of the cooling liquid (refrigerant).r
● A creaking sound comes from the storage
compartment. It is the sound caused
b
y friction of
the parts due to temperature change.
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There are waving and / or
distortions on the door surface,
the side and the top surface of
● Slight waving and/or distortions are generated in
the manufacturing process of the refrigerator.
They may be conspicuous according to the position
of the light source and/or the brightness etc.,
but there is no problem with the performance.
the refrigerator.
This is not a malfunction of the refrigerator:
Problem Things to check
Instructions
Page
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The surface of the refrigerator
● The refrigerator is equipped with the dew
prevention and heat radiation tubes.
and closed.
is hot.
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The back and side plates may be heated especially
when starting up or if the door is frequently opened
the refrigerator.
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