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HME IC300 - User Manual

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Chick-fil-A EOS Installation
Installation Training
Install Verification Form
Installation Checklist
Training Checklist
Store Layout
Audio Adjustments
Store Settings
Installer Setup
EOS Base Location and Mounting
Speed Team and Extended Range Antennas
Switcher Board Installation
IC300 Installation
Photo Requirements
Possible Cable Splicing
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Summary

Installation Training Overview

Installation Verification and Checklists

Forms and lists for verifying installation and training completion.

Key Installation Topics

Covers store layout, audio, settings, base location, antennas, switcher board, IC300.

Cable Splicing Procedures

Techniques for splicing cables when needed for installation.

Scope of Work

Pre-installation Coordination

Contacting GC's Superintendent and required cabling.

Base Station and IC300 Mounting

Guidelines for mounting the base station and IC300 unit.

Component Integration

Integrating cabled intercom, DM5 mic, and SP10 speaker.

Scope of Work - Continued

Mode Switch and Antenna Installation

Installing EC10/EC30 antennas and handling mode switch setup.

Installer Training Responsibilities

Train personnel, complete IVF, Training Checklist, submit photos.

Equipment Location Inside Store

Base Station Placement

Base station location above soffit in the counter area.

EOS Base Mounting Guidelines

Proper EOS Base Mounting

Mount EOS base on J-box and attach to cover plate.

Prohibited EOS Base Mounting

Do not mount EOS base above or below J-box.

Plate Notching for Cables

Have GM notch the plate for cable routing.

EOS|HD Network Connection

Connect CAT6 to Network Connector

Connect provided CAT6 cable to network connector inside J-Box.

Speaker and Microphone Installation

Acoustic Foam Packing and Mic Type

Packing speaker/mic in foam and identifying DM5 microphone.

Speaker and Microphone Installation - Continued

Ladder for Back Panel Access

Use a ladder to access bolts holding the back panel.

Speaker and Microphone Installation - Continued

Rear Panel Removal Procedure

Tilt or disassemble rear panel for removal.

Speaker and Microphone Installation - Continued

Mic Housing Access and Cable Feed

Removing front panel to access mic housing and feeding cables.

EC30 Extended Coverage Antenna Kit

EC30 Application and Component Usage

Using EC30 for outdoor/indoor coverage; utilization of all components.

EC30 Coverage Area

EC30 Radial Range and Mounting Flexibility

Understanding EC30 coverage range and flexible mounting.

EC30 Coverage Area - Continued

Line-of-Sight Mounting Requirement

EC30 will have line-of-sight to order points.

EC30 Coverage Area - Continued

Height Considerations for Coverage

Line-of-sight with height indicators for order points.

EC30 Equipment

Antenna Mounting Brackets

Includes flush, corner, and pole-mount brackets.

Antenna Construction Details

Antenna built from fiberglass radome for durability and aesthetics.

EC30 Installation Steps

Step 1: Determine Location

Location based on customer preference, aesthetics, and coverage.

EC30 Installation Steps - Continued

Step 2: Walk Test Procedure

Connect components and test coverage with personnel.

EC30 Installation Steps - Continued

Step 3 a: Flat Wall Mounting

Mount at 12'-15', drill holes, seal wall penetration.

EC30 Installation Steps - Continued

Step 3 b: Corner Mounting Procedure

Determine corner location, repeat flat wall steps.

EC30 Installation Steps - Continued

Step 3 c: Post Mounting Procedure

Mount at 12'-15', connect arrestor and ground wire.

EC30 Installation Steps - Continued

Step 4: Connect to Base Station

Connect EC30 antenna adapter cable to base station.

EC30 Equipment Details

Provided Equipment List

List of EC30 antenna kit components provided.

Required Tools and Materials

List of equipment and tools not provided for installation.

EC30 Lighting Arrestor

Lightning Surge Arrester Description

Details of the HyperLink Technologies Lightning Surge Arrester.

EC30 Lighting Arrestor - Continued

Ground Clamp and Wire Responsibility

Example ground clamp and installer responsibility for grounding.

EC30 Cables

Antenna Adapter Cable Connection

Connect adapter cable directly to base station for optimal coverage.

EC30 Cables - Continued

100-foot Coaxial Cable Usage

Must use entire cable length for FCC compliance.

EC30 Splitter

Splitter for Second Antenna Use

Use splitter if second antenna is needed for coverage.

Switcher Board Wiring

Lane 1 (Inside) Wiring Diagram

Wiring scheme for microphone, speaker, and IC300 to switcher board.

DM1 Microphone Wiring Details

Specific wire connections for the DM1 microphone.

IC300 Interface Cable Wiring

Specific wire connections for the IC300 interface cable.

Switcher Board Switch Settings

S1 switch must be OUT; S2 switch IN/OUT based on backup.

ION;EOS Audio Adjustments

Configure Audio Levels

Set presence tone, inbound/outbound audio, and VAA sensitivity.

Attenuation Operational Note

Attenuation should only occur when order taker speaks into the microphone.

ION;EOS Operator Mode

Dedicated Mode (3-Man) Activation

Turn dedicated mode ON in Operator Mode.

Speed Team (Team Play) Operation

Train customer on activating Speed Team ON and OFF.

ION; EOS Store Settings

System Time and Date Setting

Set the system time and date.

Store Hours Configuration

Set store hours, including Sunday opening/closing times.

EOS Installer Setup

Lane Configuration Setup

Set lane configuration for single or dual/Y lane stores.

Auto Handsfree (AHF) Setup

Turn Auto Handsfree ON for Com/Headset.

Speaker Post Microphone Setting

Ensure microphone is set for DM5 for both lanes.

Save Installer Settings

Save Final Configuration

Save installer settings after all system programming is complete.

IC300 Installation Details

COMBO Mode DIP Switch Settings

Check IC300 switch settings to ensure COMBO mode.

IC300 Wall Mounting Procedure

Mount IC300 flat on wall near J-Box with conduit connection.

IC300 Installation Reminders

New Wiring Requirement for IC300

Install new wiring for IC300; do not use old system wiring.

18-Pin Connector Orientation

Install 18-pin connector with wires facing up.

IC300 Mounting Bracket

Optional Parallel Wall Mounting Bracket

Optional bracket for parallel wall mounting of the C-15.

Bracket Mounting Options

Mount bracket to wall or single gang box.

EOS Installation Training

Onsite Personnel Training Topics

Training on Com functions, navigation, speed team, audio, and greetings.

Post-Training Verification and Actions

Verify store hours, save settings, handle training refusal.

Installation Training Checklist

Training Checklist Requirements and Content

Checklist for management/crew; use manuals, complete details.

Documentation and Submission

Submit copy of checklist with System Verification paperwork.

Headset Rack Placement Check

Check headset rack location with CFA staff ('Manager's Choice').

Training Checklist Items

Equipment Location & ION Operation Items

Checklist items for equipment locations and ION operation.

Wired Intercom & Speed Team Items

Checklist items for wired intercom and Speed Team operation.

Message Center & Maintenance Items

Checklist items for Message Center and equipment maintenance.

Manuals & Miscellaneous Items

Checklist for leaving manuals and miscellaneous requirements.

Store Layout Diagram

Layout and Range Diagram

Diagram for indicating equipment location and range areas.

Cable Splicing Procedures

Long Run Cable Splicing

In-line splice for menu boards up to 400' from base station.

Cable Reel Provision

HME provides 8 cable reels for dual lane extension.

Splicing Techniques

Solder connections and isolate splices with tape/tubing.

Cable Splicing Details

Splicing Best Practices

Double cables, stagger connections, solder, and wrap.

Questions

HME IC300 Specifications

General IconGeneral
BrandHME
ModelIC300
CategoryConference System
LanguageEnglish

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