2463 Merrell Road, Dallas, Texas 75229 • Phone: (972) 243-7425 • Fax: (972) 247-8674 • Toll Free: 1-888-HCC-1190
www.hoffmancontrols.com Form: 173-0263-001 Rev. C01
Troubleshooting Guide
Check wiring, review instructions.
Time to Trip Chart to look Time to Trip Chart
up the trip time and verify motor turns
off appropriately. If not, replace control.
Orient all transformers identically.
Check and correct wiring.
Check wiring / replace transformer(s).
Orient all transformers identically.
Use correct temperature sensor
Select correct temperature sensor option.
Select correct temperature sensor option.
Use correct temperature value.
Replace 24 VAC transformer.
Cycle 24 VAC power and recheck.
terminals not wired correctly.
Displayed current not staying above the current trip value long
enough for the excess motor energy to rise to the equivalent of a
locked rotor for 2 seconds.
Current transformers not oriented correctly
Current transformers not oriented correctly. Current transformers not oriented correctly
Current transformers not wired correctly.
Current transformer(s) not connected or bad.
Current transformers not oriented correctly
Current transformers not oriented correctly.Current transformers not oriented correctly
Current transformer(s) incorrectly wired
Temperature sensor is not an R - T type thermistor sensor.
Incorrect temperature sensor option selected (
Incorrect temperature selected (
Microcontroller is hung up (
Check and correct wiring.
Determine lockout cause, fix problem
Determine why overload occurred and
Motor not wired correctly.
Motor off on internal overload.