a
OWNER SATISFACTION
your
satnfacrion and
goodwill
arc
imporlant to
your
deal€r and
lo
us. Normally,
any
prollens
with the
op€ration
of
your
velicle wil be hedled by
your
dealer's Servi@ Depannent.
Sone-
dnes,
however. despile
the be31 intentons of all coner.ed, misundestandinss
can occur,Ilyour
problen
hasnol been handl€d
10
your
satisfaction,
we
suegest
you
tak€ the followi.s action:
*
Disuss
your problem
with a menber
oI dal€rsfiip nanagemenl. Often conpLints d be
qni.kly
resolved .t lhtt level, If th€
problem
lus
already been reviewed with rhe
Senice
Manager, contact tle oener of the dealership
or the C€neral Manager.
*
Ir
your
problem
slill
has
not
been resoNed to
your
eiisfaciion, co.tact the Motorcycle
Cuslomer SeNi@ Departnenr, AMERICAN HONDA
MOTOR CO., INC. 100 Wesl Alondra
Boulevard, Cardena,
Cariforni ^ 90241
(213)
321 a2a0.
and
provide
them with:
-
Your
ume.addresa.d teleDhone nnober
V€hicle
rnme
nunber
Dealefs
nane and
location
Vehicledelivery date and
pr€sent
nileage
Natue of
problem
Arter revjeNins all the factsinvolved,
you
will be
advisedofwh.t action
qn
b€ hken.
Plase bear ir nind that
your problen
wiU
[kely be rc$lved in the dealershp,
lsinc lhe dealeis
facilides, equipn€nt and
personnel.
So u 6
very
inportanl that
your
initial
conract
be wilh
the
Your
purchase
of
a
Honda
producl
is
ereatly
appreciated by bolh
your
dealer and Anerican
Ho.da Motor
Co., Inc- We want to asi9t
you
jn
every way
possible
to asnre
yonr
conplele
salisfaction Mlh
youi purchase.
I