What to do if my Honeywell lock will not function electronically?
If your Honeywell lock isn't working electronically, ensure you're using fresh, high-quality alkaline batteries and that they are installed with the correct polarity (+/-). Also, check that the control wire is properly attached to the interior assembly.
How to fix a Honeywell deadbolt latch that is sticking?
If the deadbolt latch on your Honeywell lock is sticking, the installation screws might be too tight. Here's what to do: 1. Remove the interior assembly. 2. Slightly loosen the mounting plate screws. 3. Lock and unlock using the key. 4. Reattach the control wire and interior assembly.
Why does my Honeywell lock give an error signal when opening or locking, and the deadbolt latch won't fully extend or retract?
If your Honeywell lock is giving an error signal and the deadbolt latch isn't fully extending or retracting, use the key or interior knob to unlock the door. While the door is open, check that the deadbolt latch operates smoothly. Ensure proper alignment of the strike plate and adjust it as needed to prevent any binding against the deadbolt latch.
What to do if Honeywell lock latch is working backward?
If your Honeywell lock latch is working backward (unlocks when the lock button is pushed or locks when the unlock button or code is pushed), the direction switch is likely set incorrectly. To fix this, remove the interior assembly and move the switch to the opposite direction. Ensure the switch is set for either a left or right-handed door. If it's already correct, rotate the interior knob and reinstall the interior assembly, then retest while holding the interior assembly in place.
What to do if the interior knob will not turn on Honeywell lock?
If the interior knob on your Honeywell lock won't turn, the knob or vertical tailpiece might be installed in the wrong position. Remove the interior assembly and reposition the interior knob. Make sure that with the deadbolt latch retracted, the tailpiece is vertical.
General| Brand | Honeywell |
|---|---|
| Model Number | 8712309 |
| Type | Electronic Deadbolt |
| Power Source | Battery |
| Battery Type | AA |
| Number of Batteries | 4 |
| Material | Metal |
| Finish | Satin Nickel |
| Keypad | Yes |
| Key Override | Yes |
| One Touch Locking | Yes |
| Adjustable Bolt | Yes |
| Weather Resistant | Yes |
| Lock Type | Deadbolt |
| Door Thickness | 1-3/8" to 1-3/4" |
| Warranty | Limited |
Lists all components included in the Honeywell digital deadbolt package.
Specifies the necessary tools for installing the deadbolt on pre-drilled or new doors.
Instructions for cutting and placing the template on the door for accurate marking.
Steps to mark the door's face and edge for drilling based on the backset.
Procedures for drilling the main lockset hole and chiseling for the latch.
Guidance on marking and drilling the door jamb for the strike plate installation.
Steps to adjust the deadbolt latch from 2-3/8" to 2-3/4" (70mm) backset.
Steps to adjust the deadbolt latch from 2-3/4" to 2-3/8" (60mm) backset.
Instructions for inserting and securing the deadbolt latch into the door mortise.
How to determine if the door is left-handed or right-handed for correct installation.
Steps to unpack and prepare the interior part of the smart lock for installation.
How to set the interior entry switch based on the door's handing.
Adjusting the interior knob's position for left or right-handed doors.
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