CW45 Mobile Computer User Guide 79
MANAGE AND MAINTAIN THE
COMPUTER
Use this chapter to understand how to upgrade software, reset and maintain the
computer.
About Software Updates and Cyber Security
Cyber security best practices include keeping your device apps and OS up to date.
To help, Honeywell offers maintenance patches, security updates and operating
system upgrades through our Honeywell Edge Services.
Availability and cost depend on the following:
• Date of purchase of the device or software app.
• Warranty status.
• Service agreement status (devices) or Maintenance plan status (apps)
To learn more about Honeywell Edge Services, go to https://sps.honeywell.com/
us/en/services/productivity/support-services.
Software Downloads
Product support is available online through the Technical Support Portal.
Software downloads can be accessed through the Technical Support Downloads
Portal. You will need to create a login account for portal access. Additional
information such as purchase date, service agreement number, maintenance plan
number, or software license number may be required for downloads.
1. Go to the Technical Support Downloads Portal at
honeywell.com/PSSsoftware-downloads.
2. Create an account if you have not already created one.
Honeywell recommends routinely checking www.honeywell.com/SPS-
cyber-security for critical Cyber Security Notifications and to download
the latest Network and Security Guides.
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