Hoover HF4 - Troubleshooting

10
Hoover Spares and Consumables
Always replace parts with genuine Hoover spares. These are available from your local Hoover dealer or direct from
Hoover. When ordering parts always quote your model number.
Quality
Hoover’s factories have been independently assessed for quality. Our products are made using a quality system
which meets the requirements of ISO 9001.
Your Guarantee
The guarantee conditions for this appliance are as dened by our representative in the country in which it is sold.
Details regarding these conditions can be obtained from the dealer from whom the appliance was purchased. The
bill of sale or receipt must be produced when making any claim under the terms of this guarantee.
Subject to change without notice.
6. TROUBLE SHOOTING
6. IMPORTANT INFORMATION
The following is a list of commonly encountered problems and solutions.
A. Cleaner does not switch on
Check if the cleaner is charged
Check if the battery pack is assembled in place.
B. Cleaner stop working
Check if there is an obstruction in air inlet or in the tube, clear it and ensure the product is OFF. Once this is done
simply press the on/o button, the product will start working again.
C.TheBrushbarStatusLEDilluminatesRED,thenozzlefrontLEDlightgoesoandthewarningsymbolonLED
displayisashingRED.
There is a blockage in the nozzle or an obstruction to the brushbar or the nozzle window is not properly located.
Ensure your product is switched OFF and remove any debris or obstruction and ensure the window is correctly
assembled following cleaner maintenance 5.3
D. Batteries cannot be charged
This may be a result of very long storage periods (over half year).
Contact Hoover customer service to arrange battery replacement.
If the problem persists, contact the Hoover customer service center.
If there is any doubt call the Hoover Service Oce for advice. They may be able to assist you over the telephone.
A service charge will be made if the cleaner is examined and found to be in working order, has not been assembled
in accordance with these instructions or has been used incorrectly.
GB