16.
Troubleshooting
Fault Names Fault Forms Causes Solutions
Full dust bin 5 beeping sounds The dust bin is full Empty the dust bin
Laser Distance Sensor
issue
A red light flashes slowly
along with 4 beeping
sounds
Laser Distance Sensor is
covered
Check and ensure the
Laser Distance Sensor is
not obstructed
Cliff sensor issue
A red light flashes slowly
along with 2 beeping
sounds
The cliff sensors are
covered
Check and ensure that
the cliff sensors are not
obstructed
Main wheel issue
A red light is displayed
along with a beeping
sound
The main wheel is
entangled or jammed
Ensure that the main
wheel is free from debris
Side brush failure
A red light is displayed
along with 2 beeping
sound
The side brushes are
wound or jammed
Ensure that the side
brushes are free from
debris
Main brush issue
A red light is displayed
along with 3 beeping
sound
The main brush is wound
or jammed
Ensure that the main
brush is free from debris
Robot is stuck
A red light is displayed
along with 4 beeping
sound
The robot cannot move Relocate the robot
Low battery
A red light is on along with
a beeping sound
Low power Charge the robot
Problems and solutions
If you come across a problem, please use the checklist of troubleshooting tips before contacting
Hoover Customer Care on 1300 360 845, NZ: 0800 387 442..
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