How do I perform a Reset?
Using the reset button: Remove the back cover. Make sure the battery is installed and your
Mobile Hotspot is on. Press down the reset button for 3 seconds and release. Then, the Mobile
Hotspot will perform the reset and restart automatically.
How do I perform a Factory Reset?
Using Web UI: Connect to your Mobile Hotspot and then open Web UI home page (http://
mobile.hotspot ). Select Settings > Mobile Network > Advanced and Click Factory Reset.
I cannot connect to Wi-Fi after changing Wi-Fi password.
Your Wi-Fi devices save the previously used Wi-Fi names associated with the passwords used
to access the Wi-Fi name. When you change the Wi-Fi password only for your Mobile Hotspot
and keep the same Wi-Fi Name, the devices try to connect to your Mobile Hotspot using the Wi-
Fi name and previous Wi-Fi password saved, causing Wi-Fi authentication error.
I cannot log into http://mobile.hotspot .
Ensure that you are entering the correct Web UI password to sign in. The default Web UI login
password is “admin” unless you have previously changed. If you have forgotten your password,
reset your device by pressing the Reset button next to the battery slot.
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