Hozelock EASYCLEAR 9000 - Fault Finding

Contact/SpareParts
For product advice and spares please contact
Hozelock Cyprio Consumer Services on 0121 313 1122
or visit www.hozelock.com
Fish Stocking and Density
Under normal conditions, the EasyClear™ will support
up to 1.44m (EasyClear™ 6000 & EasyClear™ 7500) or
2.16m (EasyClear™ 9000) of fish. Introduce fish slowly
over the first few weeks, up to 20% of the maximum
recommended level, increasing to 50% after six
months. The balance will allow for fish growth.
Hozelock Cyprio Clearwater Guarantee
WE GUARANTEE YOU CLEAR WATER OR YOUR
MONEY BACK.
NOTE: IN SOME CASES IT CAN TAKE UP TO 6-8
WEEKS FOR YOUR WATER TO BECOME CLEAR.
This guarantee runs for 12 months after purchase,
provided that
•Youhavefollowedtheinstallationandoperating
instructions.
•Youareusingequipmentofthecorrectsizeand
stocking level.
•YouconsultourHelpline(01213131122)early
enough for any problems to be put right.
• Theproducthasbeenreturnedundamaged.
A refund can only be authorised by Hozelock Cyprio
and is made only at the place of purchase to the
value of the purchase price of the EasyClear™ only.
A Proof of Purchase will be required.Please note that
the Clearwater Guarantee does not cover loss of water
clarity when blanketweed, as opposed to greenwater
algae, is the cause.
3YearProductGuarantee
If this unit, excluding the Rotor Assembly, Filter Foam
& UV Lamp becomes unserviceable within 3 years of
the date of purchase it will be repaired or replaced at
our option free of charge, unless in our opinion it has
been damaged or misused. Liability is not accepted for
damage due to accident, improper installation or use.
Liability is limited to replacement of a faulty unit. This
guarantee is not transferable. It does not affect your
statutory rights.
To obtain the benefits of the guarantee, firstly contact
Hozelock Cyprio Consumer Services who may request
that the filter is sent along with proof of purchase
directly to the address provided.
DAMAGE CAUSED BY RUNNING THE EasyClear™
OUT OF WATER OR BY FROST INVALIDATES THE
GUARANTEE.
Fault Finding
Please read the safety sections of these instructions
before carrying out any remedial action on the
EasyClear
TM
! It may also be necessary to refer to the
maintenance section of these instructions.
LOW FLOW FROM PUMP
a - The foams may be blocked and require cleaning
b - Ensure the outer cage is clean.
c - Clear any blockages and adjust the flow controls.
d - Check white flap inside pump chamber moves
freely.
e - Ensure rotor is clean and moves freely.
POOR FOUNTAIN DISPLAY
a - As above
b - Clean the Fountain Head.
UV LAMP NOT WORKING
a - Check power supply is on.
b - Check fuse, RCD and wiring.
c - Replace the lamp.
d - The Overload Protection may have operated – see
Overload Protection section.
PUMP NOT WORKING
a - Check power supply is on.
b - Check fuse, RCD and wiring.
c- Check the rotor is not blocked.
d - The Overload Protection may have operated – see
Overload Protection section.
e - Ensure the outer cage is clean.
f – Check for water ingress in lamp area.