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HP 1155 User Manual

HP 1155
149 pages
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Maintenance & Service Guide
HP 1155 All-in-One Business PC

Table of Contents

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HP 1155 Specifications

General IconGeneral
BrandHP
Model1155
CategoryDesktop
LanguageEnglish

Summary

About This Book

1 Product Features

Overview of HP Pro 1105 Features

Lists key features of the HP Pro 1105 All-in-One Business PC, covering form factor, display, processor, and memory.

Front Components Identification

Identifies front-mounted components like microphones, webcam, and speakers on the PC.

Side Components Identification

Details components located on the sides of the PC, including ports, buttons, and card readers.

Rear Components Identification

Identifies components located on the rear of the PC, including ports, stand, and connectors.

2 Installing and Customizing the Software

Activating and Customizing Software

Guidance on activating software and customizing system settings for optimal operation.

Activating the Windows Operating System

Explains the automatic setup and activation process for Windows upon first boot.

Downloading Windows 8 Updates

Details how to download and install Windows 8 updates for optimal performance and security.

Customizing Monitor Display Settings

Guides on adjusting display settings for the Start screen and Desktop in Windows 8.

3 Computer Setup (F10) Utility

Computer Setup (F10) Utilities Overview

Overview of the capabilities and functions of the Computer Setup utility for system management.

Using Computer Setup (F10) Utilities

Step-by-step instructions on how to access and navigate the Computer Setup utility.

Computer Setup - File Options

Details the options available under the 'File' menu in Computer Setup for system management.

Computer Setup - Storage Options

Explains storage-related settings and options within Computer Setup for managing drives.

Computer Setup - Security Options

Covers security settings like passwords, device security, and USB security configurations.

Computer Setup - Power Options

Explains power management settings within Computer Setup for energy efficiency.

Computer Setup - Advanced Options

Provides advanced configuration options for system setup for experienced users.

Recovering Configuration Settings

Guides on restoring saved system configuration settings using Computer Setup utilities.

4 Serial ATA (SATA) Drive Guidelines and Features

SATA Hard Drives Specifications

Provides characteristics and specifications for SATA hard drives.

SATA Hard Drive Cables

Details information about SATA data cables and their proper handling.

SMART ATA Drives Explained

Explains Self-Monitoring Analysis and Reporting Technology for drive failure prediction.

Hard Drive Capacities

Discusses drive and partition capacity limits and calculations.

5 Routine Care, and Disassembly Preparation

Electrostatic Discharge (ESD) Information

Explains the risks and prevention of ESD damage to computer components.

Generating Static Electricity

Illustrates how different activities generate static electricity at various humidity levels.

Preventing Electrostatic Damage to Equipment

Lists precautions to prevent ESD damage to electronic components and accessories.

Personal Grounding Methods and Equipment

Describes equipment and methods for personal grounding to prevent ESD.

Grounding the Work Area

Provides precautions for grounding the work area to prevent static damage during servicing.

Recommended Materials and Equipment

Lists recommended materials and equipment for preventing static electricity.

Operating Guidelines

Routine Care Procedures

General Cleaning Safety Precautions

General safety rules to follow before cleaning any computer components.

Cleaning the Computer Case

Instructions for cleaning the computer's exterior case using appropriate methods.

Cleaning the Keyboard

Provides instructions for cleaning the computer keyboard safely and effectively.

Cleaning the Monitor

Details how to clean the computer monitor screen and body without causing damage.

Cleaning the Mouse

Guidance on how to clean the computer mouse and its components.

Service Considerations

Tools and Software Requirements

Lists essential tools and software required for servicing the computer.

Screw Handling and Identification

Information on screw types and proper handling during disassembly and reassembly.

Cable and Connector Handling

Best practices for handling computer cables and connectors to avoid damage.

Hard Drive Handling Precautions

Guidelines for handling hard drives as delicate components to prevent damage.

Lithium Coin Cell Battery Safety

Safety warnings and disposal information for the computer's lithium coin cell battery.

7 Removal and Replacement Procedures All-in One (AIO) Chassis

Preparing to Disassemble the Computer

Steps to safely prepare the computer before disassembly to avoid injury or damage.

Rear Cover Removal

Instructions and part number for removing the rear cover to access internal components.

Stand Removal

Steps to remove the computer stand and its associated part number.

Foot Assembly Removal

Procedure to remove the foot assembly and its corresponding part number.

Memory Cover Removal

Steps to remove the memory access cover to reach internal modules.

Memory Module Installation and Removal

Details on memory modules, types, and installation procedures for the computer.

WLAN Module Replacement

Procedure to remove and replace the Wireless LAN module.

RTC Battery Replacement

Steps to remove and replace the Real-Time Clock battery.

Backlight Controller Replacement

Procedure to remove and replace the backlight controller board.

Speaker Removal and Replacement

Instructions for removing and replacing the computer speakers.

Optical Drive Removal and Replacement

Steps to remove and replace the optical drive.

Optical Drive Cables and Connector

Procedure to remove the optical drive connector cable from the system board.

Hard Drive Removal and Replacement

Instructions for removing and replacing the hard drive.

Hard Drive Cables and Connector

Procedure to remove the hard drive connector cable from the system board.

Fan Removal and Replacement

Steps to remove and replace the computer fan assembly.

Side I/O Cover Removal

Procedure to remove the side input/output cover.

Webcam Module Replacement

Steps to remove and replace the webcam module.

System Board Cover Removal

Instructions for removing the system board cover.

Display Cable Removal and Replacement

Procedure to remove and replace the display cable.

System Board Replacement

Steps to remove and replace the system board.

Security Bracket Removal

Procedure to remove and replace the security bracket.

Front Bezel Removal

Instructions for removing the front bezel.

Display Panel Replacement

Steps to remove and replace the display panel.

A Troubleshooting Without Diagnostics

Safety and Comfort Guidelines

Warnings about safe work environment and potential injury.

Before Calling Technical Support

Steps to take before contacting HP technical support for assistance.

Helpful Hints for Troubleshooting

General suggestions for troubleshooting computer, monitor, or software issues.

Solving General Problems

Provides solutions for common general computer problems like lock-ups and date errors.

Solving Power Problems

Common causes and solutions for computer power-related issues like shutdowns and boot failures.

Solving Hard Drive Problems

Solutions for common issues related to hard drive errors, detection, and performance.

Solving Media Card Reader Problems

Common causes and solutions for media card reader issues like read errors or non-recognition.

Solving Display Problems

Solutions for common display issues like blank screens, resolution problems, and picture quality.

Solving Audio Problems

Common causes and solutions for computer audio issues like no sound or poor quality.

Solving Printer Problems

Common causes and solutions for printer issues like not printing or garbled output.

Solving Keyboard and Mouse Problems

Solutions for common keyboard and mouse malfunctions like unresponsiveness or jerky movement.

Solving Hardware Installation Problems

Guidance on resolving issues when adding new hardware to the computer.

Solving Network Problems

Common causes and solutions for network connectivity issues like no connection or driver problems.

Solving Memory Problems

Solutions for common issues related to computer memory modules, including boot failures.

Solving Processor Problems

Common causes and solutions for processor-related issues like overheating or feature support.

Solving CD-ROM and DVD Problems

Solutions for common CD-ROM and DVD drive malfunctions like boot failures or media playback issues.

Solving USB Flash Drive Problems

Common causes and solutions for USB flash drive issues like non-detection or boot errors.

Solving Front Panel Component Problems

Solutions for problems with front panel devices like USB ports, headphones, or microphones.

Solving Internet Access Problems

Common causes and solutions for internet access problems like connection failures or browser issues.

Solving Software Problems

Solutions for common software-related issues and errors, including installation and configuration.

Contacting Customer Support

Information on how to contact HP customer support for service and technical assistance.

B HP PC Hardware Diagnostics

Why Run HP PC Hardware Diagnostics – UEFI

Explains the benefits of using HP's UEFI hardware diagnostics for troubleshooting.

How to Access and Run HP PC Hardware Diagnostics - UEFI

Step-by-step guide to accessing and launching the UEFI diagnostic tools.

Downloading HP PC Hardware Diagnostics to a USB Device

Instructions for downloading diagnostic tools onto a USB drive for bootable access.

C Backup and Recovery in Windows 8

Backing Up Your Information

Steps for backing up files, folders, and system images in Windows 8.

Performing a System Recovery

Explains methods for recovering the system after failure using built-in tools.

Using the Windows Recovery Tools

How to use Windows Backup and Restore or Automatic Repair for recovery.

Using f11 Recovery Tools

Procedure for recovering the original hard drive image using the f11 key.

Using Windows 8 Operating System Media

How to use OS media for system recovery if partitions are missing or damaged.

D POST Error Messages

POST Numeric Codes and Text Messages

Lists POST error codes, messages, and recommended actions for troubleshooting.

Interpreting POST Diagnostic Front Panel LEDs and Audible Codes

Explains front panel LED and audible diagnostic codes for system status.

E Power Cord Set Requirements

General Power Cord Requirements

Power cord set requirements applicable to all countries for safe operation.

Japanese Power Cord Requirements

Specific power cord requirements for use in Japan.

Country-Specific Power Cord Requirements

Additional requirements based on country and accreditation agencies for power cords.

F Specifications

All-in One Model Specifications

Lists detailed technical specifications for the All-in-One computer model.

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