HP 15-BQ0 Series User Manual

Maintenance and Service Guide
HP ENVY x360 15m Convertible PC and HP ENVY x360
15 Convertible PC
IMPORTANT! This document is intended for
HP authorized service providers only.

HP 15-BQ0 Series Specifications

General

Brand	HP
Model	15-BQ0 Series
Category	Desktop
Language	English

Summary

Safety Warning Notice

External Component Identification

Right Side Components

Left Side Components

Illustrated Parts Catalog

Computer Major Components

Details major internal and external components and their corresponding spare part numbers.

Component Removal and Replacement Procedures

Bottom Cover Removal

Instructions for removing and replacing the computer's bottom cover.

Battery Removal

Step-by-step guide for removing and replacing the laptop battery.

Hard Drive Removal

Procedures for safely removing and replacing the computer's hard drive.

Solid-State Drive Removal

Detailed steps for removing and installing the solid-state drive (SSD).

Memory Module Replacement

Guide for updating BIOS and replacing memory modules.

ClickPad Removal

System Board Replacement

Detailed instructions for removing and replacing the system board.

Fan/Heat Sink Assembly Removal

Guide for disconnecting and removing the fan and heat sink assembly.

WLAN Module Replacement

Speaker Replacement

Display Assembly Replacement

Steps for removing and replacing the entire display assembly.

Using Setup Utility (BIOS)

Starting Setup Utility (BIOS)

How to access and enter the BIOS setup utility.

Updating Setup Utility (BIOS)

Downloading a BIOS Update

System Backup, Restore, and Recovery

Using Windows Tools for Backup and Recovery

Creating HP Recovery Media

Guide on creating recovery media using HP Recovery Manager or Cloud Recovery Tool.

Using HP Recovery Manager for Media Creation

Detailed steps for creating recovery media with HP Recovery Manager.

Restoring with HP Recovery Manager and Partition

Recovering Using HP Recovery Manager

Steps to recover the computer using HP Recovery Manager software.

Recovering Using HP Recovery Partition

Recovering Using HP Recovery Media

HP PC Hardware Diagnostics

Using HP PC Hardware Diagnostics Windows

How to use HP PC Hardware Diagnostics in Windows to diagnose hardware failures.

Downloading HP PC Hardware Diagnostics Windows

Installing HP PC Hardware Diagnostics Windows

Using HP PC Hardware Diagnostics UEFI

How to run diagnostics using the HP PC Hardware Diagnostics UEFI.

Starting HP PC Hardware Diagnostics UEFI

Downloading HP PC Hardware Diagnostics UEFI to USB

Downloading Latest HP PC Hardware Diagnostics UEFI

Power Cord Set Requirements