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HP ENVY x2 12 - User Manual

HP ENVY x2 12
101 pages
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HP ENVY x2 12 Detachable PC
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

Table of Contents

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HP ENVY x2 12 Specifications

General IconGeneral
BrandHP
ModelENVY x2 12
CategoryDesktop
LanguageEnglish

Summary

Maintenance and Service Guide

Safety warning notice

2 Getting to know your computer

3 Illustrated parts catalog

Computer components

List and identification of main computer hardware components with spare part numbers.

4 Removal and replacement preliminary requirements

Tools required

List of essential tools needed for disassembly and replacement procedures.

Service considerations

Important precautions and guidelines for handling computer parts during service operations.

Cables and connectors

Precautions for handling and routing internal cables and connectors during servicing.

Drive handling

Guidelines for safely handling and preventing damage to storage drives.

Grounding guidelines

Procedures and precautions to prevent electrostatic discharge (ESD) damage to components.

5 Removal and replacement procedures for Authorized Service Provider parts

Component replacement procedures

Detailed steps for replacing various internal computer components.

Display assembly

Step-by-step guide for removing and installing the computer's display panel assembly.

Thermal solution

Instructions for removing and installing the thermal solution, including heat sink and paste.

Battery

Step-by-step guide for safely removing and installing the computer's battery.

Solid-state drive

Procedure for removing and installing the M.2 solid-state drive (SSD).

System board

Instructions for removing and installing the main system board, including cable disconnections.

6 Using Setup Utility (BIOS)

7 Using HP PC Hardware Diagnostics

Using HP PC Hardware Diagnostics Windows

Guide to running hardware diagnostics tests within the Windows operating system.

Using HP PC Hardware Diagnostics UEFI

Guide to running hardware diagnostics tests using the UEFI environment.

9 Backing up, restoring, and recovering

Creating HP Recovery media (select products only)

Instructions for creating recovery media using HP's built-in software.

Using HP Recovery Manager to create recovery media

Step-by-step guide to create recovery media using HP Recovery Manager.

Restoring and recovery

Overview of options for restoring the computer to a previous state or its original settings.

Restoring using HP Recovery Manager and the HP Recovery partition

Using HP Recovery Manager or the HP Recovery partition for system restoration.

Recovering using HP Recovery Manager

Detailed steps to recover the system using HP Recovery Manager software.

Recovering using the HP Recovery partition (select products only)

How to perform system recovery using the HP Recovery partition on supported models.

Recovering using HP Recovery media

Instructions for recovering the system using created HP Recovery media.

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