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HP ENVY x360 Series User Manual

HP ENVY x360 Series
89 pages
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Maintenance and Service Guide
HP ENVY x360 Convertible PC
IMPORTANT! This document is intended for HP authorized service
providers only.

Table of Contents

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HP ENVY x360 Series Specifications

General IconGeneral
BrandHP
ModelENVY x360 Series
CategoryDesktop
LanguageEnglish

Summary

Safety Warning Notice

1 Product Description

2 External Component Identification

Right side

Identifies and describes components on the right side of the computer.

Left side

Identifies and describes components on the left side of the computer.

Display

Details the components and descriptions related to the computer's display.

Keyboard area

Describes the keyboard layout and associated components like the TouchPad.

Lights

Explains the function of indicator lights such as Caps Lock and Mute.

Speakers and fingerprint reader

Locates and describes the audio speakers and fingerprint reader.

Special keys

Details the function of special keys on the keyboard, including Fn keys.

Bottom

Identifies components located on the bottom surface of the computer.

Labels

Provides information on service labels and their components.

3 Illustrated Parts Catalog

Computer components

Lists computer components and their corresponding spare part numbers.

Miscellaneous parts

Lists miscellaneous computer parts and their spare part numbers.

4 Removal and Replacement Procedures Preliminary Requirements

Tools required

Lists the necessary tools for component removal and replacement.

Service considerations

Provides important considerations for disassembly and assembly procedures.

Plastic parts

Offers a caution regarding handling plastic parts during disassembly.

Cables and connectors

Details precautions for handling cables and connectors to prevent damage.

Drive handling

Provides safety precautions for handling storage drives.

Electrostatic discharge damage

Explains the risks of ESD and precautions to prevent it.

Packaging and transporting guidelines

Provides guidelines for safely packaging and transporting computer components.

Workstation guidelines

Offers guidelines for setting up a safe and effective ESD-free workstation.

Equipment guidelines

Details grounding equipment and recommendations for preventing ESD.

5 Removal and Replacement Procedures

Component replacement procedures

General overview of component replacement procedures and important notes.

Bottom cover

Procedure for removing and replacing the computer's bottom cover.

Battery

Step-by-step instructions for removing and replacing the battery.

Solid-state drive

Procedure for removing and replacing the solid-state drive.

Memory module

Instructions for updating BIOS and replacing the memory module.

TouchPad cable

Procedure for removing and replacing the TouchPad cable.

6 Using Setup Utility (BIOS)

Starting Setup Utility (BIOS)

Instructions on how to enter and start the BIOS setup utility.

Updating Setup Utility (BIOS)

Information on how to update the computer's BIOS.

Determining the BIOS version

Methods to check the current BIOS version on the computer.

Downloading a BIOS update

Steps to download the latest BIOS update for the computer.

7 Backing up, restoring, and recovering

Backing up information and creating recovery media

Guides on backing up personal data and creating recovery media.

Restoring and recovery

Overview of restoring, resetting, and refreshing the computer.

8 Using HP PC Hardware Diagnostics

Using HP PC Hardware Diagnostics Windows (select products only)

Instructions for running hardware diagnostics within Windows.

Downloading HP PC Hardware Diagnostics Windows

Steps to download the HP PC Hardware Diagnostics Windows tool.

Using HP PC Hardware Diagnostics UEFI

Guide on using UEFI diagnostics for hardware troubleshooting.

9 Specifications

Computer specifications

Details the technical specifications of the computer.

10 Power Cord Set Requirements

Requirements for all countries

Specifies general requirements for power cord sets applicable globally.

Requirements for specific countries and regions

Lists power cord requirements specific to different countries and regions.

11 Recycling

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