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HP Pavilion x360 14 User Manual

HP Pavilion x360 14
105 pages
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Maintenance and Service Guide
HP Pavilion x360 14 Convertible PC
IMPORTANT! This document is intended for
HP authorized service providers only.

Table of Contents

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HP Pavilion x360 14 Specifications

General IconGeneral
BrandHP
ModelPavilion x360 14
CategoryDesktop
LanguageEnglish

Summary

Product Description

Components

Locating Hardware

Locate and identify the hardware installed on the computer system.

Locating Software

Find and identify the software applications installed on the computer.

Right Side Components

Details and descriptions of components located on the right side of the device.

Left Side Components

Details and descriptions of components located on the left side of the device.

Display Components

Information about the computer's display assembly and its parts.

Keyboard Area and Touchpad

Description of the keyboard area, including the touchpad and its settings.

Lights

Explanation of the various indicator lights on the computer and their meanings.

Speakers and Fingerprint Reader

Details on the location and function of speakers and the fingerprint reader.

Special Keys

Overview of special function keys and their operations on the keyboard.

Bottom Components

Identification and description of components located on the bottom of the computer.

Labels

Information on the location and purpose of various labels on the computer.

Illustrated Parts Catalog

Computer Major Components

Identification and spare part numbers for the main internal components.

Display Components

List of spare parts for the display assembly, including panel and hinges.

Miscellaneous Parts

Catalog of miscellaneous spare parts such as adapters, cables, and pens.

Removal and Replacement Procedures Preliminary Requirements

Tools and Service Considerations

List of required tools and general service considerations for component replacement.

Handling Precautions for Drives and ESD

Guidelines for safely handling drives and preventing damage from electrostatic discharge.

Packaging and Transporting Guidelines

Proper procedures for packaging and transporting computer equipment safely.

Workstation and Equipment Grounding Guidelines

Recommendations for setting up static-safe workstations and grounding equipment.

Component Replacement Procedures

Bottom Cover Replacement

Step-by-step instructions for removing and replacing the computer's bottom cover.

Battery Replacement

Procedure for safely removing and installing the laptop battery.

WWAN Module Replacement

Instructions for replacing the Wireless Wide Area Network (WWAN) module.

Solid-State Drive (SSD) Replacement

Guide to removing and installing the solid-state drive.

WLAN Module Replacement

Procedure for replacing the Wireless Local Area Network (WLAN) module.

Memory Module Replacement

Steps for removing and installing memory modules (RAM).

Display Assembly Replacement

Detailed instructions for removing the entire display assembly.

Fan Replacement

Procedure for removing and replacing the computer's cooling fan.

Power Connector Cable Replacement

Instructions for replacing the power connector cable.

System Board Replacement

Comprehensive guide for removing and installing the system board.

Connector Board Replacement

Procedure for removing and replacing the connector board.

Connector Board Cable Replacement

Instructions for removing and replacing the connector board cable.

Heat Sink Replacement

Steps for removing and installing the heat sink assembly.

Fingerprint Reader Replacement

Procedure for removing and replacing the fingerprint reader component.

Fingerprint Reader Cable Replacement

Instructions for removing and replacing the fingerprint reader cable.

Speakers Replacement

Procedure for removing and replacing the audio speakers.

Touchpad Cable Replacement

Instructions for removing and replacing the touchpad cable.

Touchpad Replacement

Procedure for removing and replacing the touchpad assembly.

Computer Setup, BIOS, TPM, and HP Sure Start

Using Computer Setup

Guide to navigating, selecting, and restoring settings in the BIOS setup utility.

Updating the BIOS

Instructions on how to download and install BIOS updates for the computer.

Changing the Boot Order

Procedure for modifying the computer's boot sequence using the F9 prompt.

TPM BIOS Settings

Information on configuring Trusted Platform Module (TPM) settings in the BIOS.

Using HP Sure Start

Overview of HP Sure Start technology for BIOS protection and recovery.

Backing Up, Restoring, and Recovering

Backing Up Personal Information

Methods for backing up personal data using Windows tools.

Creating Recovery Media

Instructions for creating HP recovery media using various tools.

Recovering Using HP Recovery Media

Steps to restore the system using HP recovery media.

Changing Computer Boot Order

How to modify the boot sequence to start from recovery media.

Using HP Sure Recover

Information on using HP Sure Recover for system OS restoration.

Specifications

Computer Specifications

Technical specifications of the computer, including dimensions, weight, and power.

Using HP PC Hardware Diagnostics

HP PC Hardware Diagnostics Windows

Guide to using the Windows-based utility for hardware diagnostics.

Downloading HP PC Hardware Diagnostics Windows

Instructions for downloading and installing the HP PC Hardware Diagnostics Windows tool.

HP PC Hardware Diagnostics UEFI

Information on using the UEFI version for hardware diagnostics outside the OS.

Downloading HP PC Hardware Diagnostics UEFI

Steps to download HP PC Hardware Diagnostics UEFI to a USB flash drive.

Using Remote HP PC Hardware Diagnostics UEFI

Guide to accessing and customizing remote HP PC Hardware Diagnostics UEFI settings.

Power Cord Set Requirements

Requirements for All Countries

General requirements applicable to all countries for power cord sets.

Requirements for Specific Countries and Regions

Specific power cord requirements and certifications for various countries.

Recycling

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