Labels
The labels axed to the computer provide information that might be needed when troubleshooting system
problems or traveling internationally with the computer. Labels can be in paper form or imprinted on the product.
IMPORTANT: Check the following locations for the labels described in this section: the bottom of the computer,
inside the battery bay, under the service door, on the back of the display, or on the bottom of a tablet kickstand.
● Service label—Provides important information to identify the computer. When contacting support, the
serial number, the product number, or the model number may be requested. Locate this information
before contacting support.
The service label will resemble one of the following examples. Refer to the illustration that most closely
matches the service label on the computer.
Table 2-9 Service label components
Component
(1) HP product name
(2) Model number
(3) Product ID
(4) Serial number
(5) Warranty period
Table 2-10 Service label components
Component
(1) HP product name
(2) Product ID
Labels 13
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