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HP ENVY 23-c000 User Manual

HP ENVY 23-c000
24 pages
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12” (30cm)
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HP ENVY 23-c000 Specifications

General IconGeneral
BrandHP
ModelENVY 23-c000
CategoryDesktop
LanguageEnglish

Summary

Getting information

Setting up your computer

Connecting to the Internet

Steps to connect your computer to the internet service provider (ISP) and browse the web.

Setting up additional features

Using Beats Audio™™ (select models only)

Explains how to use the audio connectors and Beats Audio features for enhanced sound quality.

Using the HDMI port controls (select models only)

Details how to use the HDMI port controls for adjusting display settings like brightness and volume.

Maintaining your computer

Cleaning procedures

General guidelines and procedures for cleaning computer vents to maintain optimal performance and longevity.

Cleaning the keyboard and mouse

Instructions on how to clean the keyboard keys, body, and mouse using a vacuum cleaner and cleaning wipes.

Cleaning the touch screen (AiO models only)

Steps for safely cleaning the touch screen, including using mild glass cleaner on a soft cloth.

Troubleshooting

Computer does not start

Provides solutions for common issues when the computer fails to start, including hard disk drive errors.

Computer seems to be locked up and is not responding.

Offers steps to resolve issues where the computer becomes unresponsive or locked up.

Error message: Invalid system disk or Non-System disk or Disk error.

Guidance on troubleshooting invalid or non-system disk errors during computer startup.

Power

Troubleshooting steps for power-related issues, such as the computer not turning off or shutting down automatically.

Display (monitor)

Solutions for display problems, including a blank screen or issues resuming from sleep mode.

Keyboard and mouse (general)

General troubleshooting for keyboard and mouse input issues, including recognition and cursor movement problems.

Keyboard and mouse (wireless)

Steps to resolve issues with wireless keyboard or mouse detection and connectivity with the receiver.

Speakers and sound

Guidance for troubleshooting no sound or low volume issues with computer speakers and audio output.

Internet access

Steps to troubleshoot problems with connecting to the internet or starting internet programs.

Software troubleshooting

Methods for repairing software problems, including updating drivers and system restore procedures.

Support information

Ways to get help

Information on how to get assistance, including required product details for contacting HP Customer Support.

Where to get help

Details on accessing the Help and Support Center, running diagnostic tools, and online support resources.

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