ENWW Chapter 7 Troubleshooting 193
41.X PRINTER ERROR
alternates with
To continue press
A temporary printing error occurred.
X can equal one of the following:
1 = Unknown misprint error
2 = Beam detect misprint error
3 = Media feed error (size)
4 = No VSYNC error
5 = Media feed error (type)
6 = ITB detection error
7 = Feed delay error
9 = Noise VSREQ error
1 Press (S
ELECT button).
The page containing the error
automatically reprints if jam
recovery is enabled.
2 Turn the printer power off, and
then turn the printer power on.
3 If the message persists,
contact an HP-authorized
service or support provider
(see “Ordering parts and
supplies and getting support”
on page 242).
41.3 UNEXPECTED
SIZE IN TRAY [XX]
alternates with
LOAD TRAY [XX]:
[TYPE] [SIZE]
This is typically caused if two or
more sheets stick together in the
printer or if the tray is not correctly
adjusted.
1 Reload the tray with the correct
paper size.
2 Press (SELECT button) to
scroll to TRAY XX SIZE=.
Reconfigure the size in a tray
so that the printer will use a tray
that contains the size required
for the print job.
3 If the error does not clear, turn
the printer power off, then turn
the printer power on.
4 If the message persists,
contact an HP-authorized
service or support provider
(see “Ordering parts and
supplies and getting support”
on page 242).
41.5 UNEXPECTED
TYPE IN TRAY XX
alternates with
LOAD TRAY [XX]:
[TYPE] [SIZE]
The printer detected a paper type
different than what it was expecting.
1 Reload the tray with the correct
paper type.
2 Press (SELECT button) to
scroll to TRAY XX TYPE=.
Reconfigure the size in a tray
so that the printer uses a tray
that contains the type required
for the print job.
3 If the error does not clear, turn
the printer power off, and then
turn the printer power on.
4 If the message persists,
contact an HP-authorized
service or support provider
(see “Ordering parts and
supplies and getting support”
on page 242).
Message Description Recommended action
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