ENWW Control panel troubleshooting 407
Resets menu
The Resets menu allows you to reset factory settings to, disable and enable PowerSave, and
update the printer after new supplies are installed.
Diagnostics menu
The Diagnostics menu allows you to run tests that can help you identify and solve problems with
the printer.
Table 7-47 Resets submenu
Menu item Values Description
RESTORE FACTORY
SETTINGS
None. Allows you to clear the page buffer, remove all
perishable personality data, reset the printing
environment, and return all default settings to factory
defaults. However, this menu does not restore HP
Jetdirect network settings to factory default values.
POWERSAVE ON
OFF
Allows you to enable and disable PowerSave. The
default is ON.
RESET SUPPLIES NEW TRANSFER KIT
NEW FUSER KIT
Allows you to inform the printer that a new transfer kit
or new fuser kit has been installed. The page count
for the new supply will be set to 0.
Table 7-48 Diagnostics menu
Menu item Description
PRINT EVENT LOG Prints an event log that displays the last 50 entries in
the printer’s event log, starting with the most recent.
SHOW EVENT LOG Displays the last 50 events on the control panel
display, starting with the most recent.
PQ TROUBLESHOOTING Prints a series of print quality assessment pages that
help troubleshoot any print quality problems.
DISABLE CARTRIDGE CHECK Allows you to print with one or more print cartridges
removed to help troubleshoot many print problems.
PAPER PATH SENSORS Shows the values of the sensors. Values are updated
as paper passes each sensor. Jobs can be initiated
from the control panel or sent from the computer
PAPER PATH TEST Used to isolate the cause of paper jams.
MANUAL SENSOR TEST Allows you to test the paper path sensors and
switches for correct operation.
COMPONENT TEST Activates individual parts independently to isolate
noise, leaking, and other hardware issues.
PRINT/STOP TEST Isolates print quality faults more accurately by
stopping the printer in mid print cycle. This allows you
to see where the image begins to degrade.
Note, this causes a jam that may need to be
removed.
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