ENWW Parts and supplies 35
Ordering supplies
Order supplies directly from Hewlett-Packard. The phone numbers for ordering supplies are:
● U.S. HP Shopping (home) 1-888-999-4747
● U.S. Small/Medium Business store 1-800-888-0262
● Canada (800) 387-3154; Toronto (416) 671-8383
● United Kingdom (07) (34) 441 212
● Other local phone numbers may also be available
Exchange program
HP offers remanufactured assemblies for some parts. These are identified in chapter 8 and can be
ordered from Hewlett-Packard Customer Support-Americas (HPCS-A) or Hewlett-Packard
Customer Support-Europe (HPCS-E).
Supplies
Paper and print cartridges can be ordered directly from Hewlett-Packard. See chapter 8 for
ordering information.
World Wide Web
Printer drivers, updated HP printer software, and product and support information can be obtained
from the following website:
In the U.S.: http://www.hp.com/support/clj3500
or http://www.hp.com/support/clj3700
Printer drivers may be obtained from the following websites:
In China: http://www.hp.com.cn/support/clj3500
or ftp://www.hp.com.cn/support/clj3700
In Japan: ftp://www.jpn.hp.com/support/clj3500 or ftp://www.jpn.hp.com/support/clj3700
In Korea: http://www.hp.co.kr/support/clj3500 or http://www.hp.co.kr/support/clj3700
In Taiwan: http://www.hp.com.tw/support/clj3500 or http://www.hp.com.tw/support/clj3700
or the local driver website: http://www.dds.com.tw
HP service parts information CD-ROM
This powerful, CD-ROM-based parts information tool is designed to give users fast, easy access to
parts information such as pricing and recommended stocking lists for a wide range of HP products.
To subscribe to this quarterly service in the U.S. or Canada, call (800) 336-5987. In Asia Pacific,
call (65) 740-4484. Parts identification and pricing information can also be checked via the World
Wide Web at http://www.hp.com/go/partsinfo
.
HP support assistant CD-ROM
This support tool offers a comprehensive online information system designed to provide technical
and product information about HP products. To subscribe to the quarterly service in the U.S. or
Canada, call (800) 457-1762. In Hong Kong SAR, Indonesia, Malaysia, or Singapore, call Mentor Media
at (65) 740-4477.
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