210 Troubleshooting EN
41.x PRINTER ERROR
alternates with
PRESS GO TO
CONTINUE
A temporary printing error
has occurred.
Press G
O
.
The page containing
the error will automatically be
reprinted.
If the error persists:
1. Reseat the connections to the
laser scanner and then to the
engine controller board.
2. Replace the laser scanner.
3. Replace the engine controller
board.
41.3 UNEXPECTED
PAPER SIZE
alternates with
LOAD TRAY [X] TYPE
SIZE
The printer detected a
media size different from
what it was expecting. This
is typically caused if two or
more sheets stick together
in the printer or if the tray is
not properly adjusted.
1. Reload the tray with the correct
print media size.
2. Ensure that media in the tray is
loaded under the front and back
tabs. Check sensors PS103 and
PS106 for proper operation.
3. If you are printing from tray 1,
verify that the correct paper size
is selected in the control panel.
4. If you are printing from tray 2,
3, or 4, verify that the three
paper-size adjustments (length
guide, width guide, size-selector
switch) on the paper tray have
been made correctly. Make sure
the media is under the corner
tabs.
5. After performing the actions
above, press G
O
. The page
containing the error will
automatically be reprinted if jam
recovery is enabled. (Or, you
might want to press C
ANCEL
J
OB
to clear the job from the printer’s
memory.)
41.5 PRINTER ERROR
The media reached the
PS102 or PS103 sensor
too early.
1. This error usually occurs with
smooth media, such as
transparencies or labels.
!
If the problem persists when
using tray 1, load media one
sheet at a time.
!
If the problem persists when
using trays 3 and 4, replace
the feed and separation
rollers.
2. Check sensors PS102 and
PS103 for proper operation.
Table 37. Printer messages (continued)
Control panel
message
Explanation Recommended action
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