40 Service approach EN
Service approach
Repair of the printer normally begins with use of the printer’s internal diagnostics in conjunction with
the troubleshooting procedures in chapter 7. When a faulty part is located, repair is generally
accomplished by assembly-level replacement of field-replaceable units (FRUs). Some mechanical
assemblies might be repaired at the subassembly level. Hewlett-Packard does not support
replacement of components on printed circuit boards.
Parts and supplies
Ordering information
Chapter 8 of this manual contains FRU and accessory part numbers. Replacement parts can be
ordered from the HP Customer Services and Support Organization.
Use only accessories specifically designed for this printer. Order accessories from an authorized
service or support provider. (See page 42.)
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