16 Installing and troubleshooting
If the parallel cable still does not work, follow these steps (all operating
systems):
1 Refer to basic installation troubleshooting.
2 If the power connection is secure, but the software does not find the scanner,
check for a device conflict.
3 If you have checked for a secure power connection and for device conflicts, and
the software still does not find the scanner, check for a resource conflict.
4 If you have checked the power connection, device conflicts, and resource
conflicts, and your scanner is still not working, check the parallel port settings.
5 If the troubleshooting information you need is not shown here, refer to the HP
Precisionscan Pro Read Me for the most recent information.
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