The printer does not respond when you select Print in the software.
Cause
Solution
The cable between the computer and the printer is not
connected correctly.
Disconnect and reconnect the cable.
The printer cable is defective. If possible, attach the cable to another computer and print a
job that you know works. You might also try using a different
cable.
The wrong printer was selected in the software. Check the software printer selection menu to make sure that
an HP LaserJet 5200L printer is selected.
The printer might have a jam. Clear any jams. See Clearing jams on page 119.
The software for the printer is not configured for the printer port. Check the software printer selection menu to make sure that it
is using the correct port. If the computer has more than one
port, make sure that the printer is attached to the correct one.
The printer is not receiving power. If no lights are on, check the power cord connections. Check
the power switch. Check the power source.
The printer is malfunctioning. Check the control-panel display for messages and lights to
determine if the printer is indicating an error. Note any
message and see
Control-panel messages on page 103.
ENWW Solving general printing problems 101
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