Control panel message Description Recommended action
For help press
Service or repairs that are required as a result
of using non-HP supplies are not covered
under HP warranty.
To continue printing, press
.
PAPER PATH JAM FRONT DOOR
alternates with
For help press
A page is jammed in the paper path. Open the front door and remove any jammed
media.
Paused
alternates with
To return to Ready press the STOP key
The printer has paused. Press Stop to resume printing.
Performing upgrade A firmware upgrade is in process. No action necessary. Do not turn off the
printer.
Performing... PAPER PATH TEST The printer is performing a paper-path test. No action necessary.
PRINTING STOPPED
To continue press
This message appears when a Print/Stop test
runs and the time expires.
Press to continue printing.
Printing... CONFIGURATION The printer is generating the configuration
page. The printer will return to the Ready
state when the page has printed.
No action necessary.
Printing... DIAGNOSTICS PAGE The printer is generating the diagnostics
page. The printer will return to the Ready
state when the page has printed.
No action necessary.
Printing... EVENT LOG The printer is generating the event log page.
The printer will return to the Ready state
when the page has printed.
No action necessary.
Printing... FONT LIST The printer is generating either the PCL or PS
personality typeface list. The printer will
return to the Ready state when the page has
printed.
No action necessary.
Printing... MENU MAP The printer is generating the printer menu
map. The printer will return to the Ready state
when the page has printed.
No action necessary.
Printing... REGISTRATION PAGE The printer is generating the registration
page. The printer will return to the SET
REGISTRATION menu when the page has
printed.
Follow the instructions on the printed pages.
Printing... SUPPLIES STATUS The printer is generating the supplies status
page. The printer will return to the Ready
state when the page has printed.
No action necessary.
Printing... USAGE PAGE The printer is generating the usage page. The
printer will return to the online Ready state
when the page has printed.
No action necessary.
Processing... The printer is currently processing a job but
is not yet picking pages. When the media
begins to move, this message is replaced by
No action necessary.
112 Chapter 7 Problem solving ENWW
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