Wrinkles or creases
1. Print a few more pages to see if the problem corrects itself.
2. Make sure that the environmental specifications for the printer are being met. (See
Operating
environment on page 159.)
3. Turn over the stack in the tray. Also, try rotating the stack 180°.
4. Make sure that media is loaded correctly and all adjustments have been made. (See
Configuring
trays on page 53.)
5. Make sure that the type and quality of the media you are using meet HP specifications. (See
Paper
specifications on page 160.)
6. If envelopes are creasing, try storing envelopes so that they lie flat.
If the above actions do not improve wrinkles or creases, change your fuser mode from NORMAL to
LOW1.
1. On the control panel, press Menu.
2. Use
to highlight CONFIGURE DEVICE, and then press .
3. Use
to highlight PRINT QUALITY, and then press .
4. Use
to highlight FUSER MODES, and then press .
5. Use
to highlight LOW1, and then press .
Vertical white lines
1. Print a few more pages to see if the problem corrects itself.
2. Make sure that the type and quality of the media you are using meet HP specifications. (See
Paper
specifications on page 160.)
3. Replace the print cartridge.
ENWW Troubleshooting print-quality problems 133
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