10 Installing and troubleshooting
Checking connections
Checking connectionsChecking connections
Checking connections
The scanner can be connected to the computer using a USB or a SCSI connection.
When you run the scanning installation program, the program checks to see if the
computer supports USB. If supported, USB is recommended because its installation
is simpler.
If the installation program displays a message saying it cannot find USB but you
think you have it, see “Checking the USB connection” below. If you are having
trouble with SCSI, see "Checking the SCSI connection" on page 11.
Checking the USB connection
Checking the USB connectionChecking the USB connection
Checking the USB connection
This scanner can be connected to the computer using USB if these requirements
can be met:
● The computer has a USB connector on the back (see below).
● The computer is running Microsoft Windows 98, 2000, or Me.
● In the computer BIOS, USB is enabled. In some older computers, it is disabled.
See the documentation that came with the computer. If you change the BIOS,
restart the computer and reinstall the software.
If the system still does not detect USB, use the SCSI connection. See "Checking the
SCSI connection" on page 11.
Note: A USB connection is not supported in Windows 95 and Windows NT 4.0.
You must have a SCSI connection to use the HP ScanJet with these
operating systems.
USB port on the scanner
USB port on the
computer
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