NVRAM initialization ........................................................................................................ 139
Disk initialization .............................................................................................................. 140
Service menu ................................................................................................................................... 141
Troubleshooting tools ....................................................................................................................... 142
Embedded Web server .................................................................................................... 142
HP Web Jetadmin software ............................................................................................. 144
Diagnostic tools ................................................................................................................................ 145
Scanner tests ................................................................................................................... 145
Control-panel tests ........................................................................................................... 145
Upgrade the firmware ....................................................................................................................... 147
Determine the current level of firmware ........................................................................... 147
Download new firmware from the HP Web site ............................................................... 147
Use FTP to upgrade the firmware on a direct network connection .................................. 147
Use HP Web Jetadmin to upgrade the firmware ............................................................. 148
Upgrade the HP Jetdirect Inside firmware ....................................................................... 149
Troubleshooting diagrams ................................................................................................................ 150
Digital-sender wiring diagram .......................................................................................... 150
Scanner controller board diagram ................................................................................... 150
Parts used in troubleshooting .......................................................................................... 152
7 Parts and diagrams
Ordering parts and supplies ............................................................................................................. 156
How to use the parts diagrams and lists .......................................................................................... 156
Screws that are used in the digital sender ....................................................................................... 157
Related documentation and software ............................................................................................... 158
Customer-replaceable components ................................................................................................. 160
ADF components .............................................................................................................................. 168
Scanner and bottom assemblies ...................................................................................................... 184
Alphabetical parts list ....................................................................................................................... 200
Numerical parts list ........................................................................................................................... 206
Appendix A Service and support
Hewlett-Packard limited warranty statement .................................................................................... 213
Customer self repair warranty service .............................................................................................. 214
Hewlett-Packard limited warranty statement for software ................................................................ 215
Availability of support and service .................................................................................................... 216
HP maintenance agreements ........................................................................................................... 216
Next-Day Onsite Service ................................................................................................. 216
Appendix B Specifications
Physical specifications ..................................................................................................................... 218
Electrical specifications .................................................................................................................... 218
Power consumption specifications ................................................................................................... 218
Environmental specifications ........................................................................................................... 219
Acoustic emissions ........................................................................................................................... 219
Appendix C Regulatory information
FCC regulations ............................................................................................................................... 222
Environmental Product Stewardship program .................................................................................. 223
vi ENWW