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HP 9250C Digital Sender - Service Manual

HP 9250C Digital Sender
250 pages
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HP 9250C Digital Sender
Service Manual

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HP 9250C Digital Sender Specifications

General IconGeneral
Optical Resolution600 dpi
ConnectivityUSB 2.0, Ethernet
ADF Capacity50 sheets
Color Depth24-bit
Maximum Scan Size8.5 x 14 in
Scan Speed30 ppm
Supported File FormatsPDF, JPEG, TIFF
Scan DestinationsEmail, Network Folder, USB
Scanning TechnologyContact Image Sensor (CIS)
InterfaceEthernet
Supported Operating SystemsWindows, Mac OS

Summary

Device Information

Device Information Overview

Overview of the HP Digital Sender 9250c and its core function.

Getting More Information

Details on accessing documentation for digital sending features.

Key Features

Highlights key hardware and software capabilities of the digital sender.

Software Features

Describes features provided by the HP DSS program for digital sending.

Device Parts Identification

Identifies and labels the external components of the digital sender.

Using the Control Panel

Explains how to operate the device using its touchscreen and buttons.

Control Panel Layout

Details the layout and function of each control panel element.

Device Software Overview

Information about the HP Digital Sending Software (HP DSS) and its installation.

Digital Sender Software

Explains the HP DSS program for advanced digital sending features.

Paper Handling Specifications

Specifies supported media sizes and ADF capacity for the digital sender.

Installation and Configuration

Site Preparation Guidelines

Guidelines for selecting an appropriate installation location for the device.

System Requirements

Lists the necessary computer system features for installing the HP Digital Sender 9250c.

Device Unpacking Instructions

Instructions for removing the digital sender and its accessories from the packaging.

Maintenance Procedures

Replacing Supplies and Parts

Procedures for replacing consumable parts and maintenance kits.

Mylar Sheet Replacement

Instructions for replacing the mylar sheet to resolve scan streaking issues.

ADF Maintenance Kit Replacement

Guide for replacing the ADF maintenance kit and resetting the setting.

Device Cleaning Procedures

Steps for cleaning the exterior, glass, touchscreen, ADF delivery system, and rollers.

Exterior Cleaning

How to clean the outside surfaces of the digital sender.

Scanner Glass Cleaning

Procedure for cleaning the scanner glass to ensure scan quality.

Touchscreen Cleaning

Instructions for cleaning the device's touchscreen display.

ADF Delivery System Cleaning

Steps to clean components within the ADF delivery path.

ADF Roller Cleaning

Procedure for cleaning ADF rollers to resolve misfeeds and marks.

Theory of Operation

Basic Operation Overview

Explains the fundamental processes of the digital sender's operation.

Scanner Operation Sequence

Describes the step-by-step process of scanning a document.

Formatter System Details

Details the responsibilities and components of the device's formatter.

Sleep Mode Functionality

Explains the power-saving sleep mode and how to exit it.

CPU Information

Information about the processor used in the formatter.

Memory Components

Describes the different types of memory used in the digital sender.

Control Panel Components

Overview of the control panel's hardware components.

Keyboard Functionality

Details the function of the device's keyboard.

Scanner Controller Board

Explains the role of the scanner controller board.

Engine Control System

Covers the power supply and basic control systems.

Engine Power Supply Circuit

Describes the low-voltage circuit providing power to the formatter and controller.

Flatbed and ADF System

Explains the components and operation of the flatbed and ADF.

Scanner Electrical System

Details the electrical components of the scanner assembly.

Motors and Fans

Lists and describes the motors and fans within the scanner assembly.

Optical Assembly Details

Explains the function of the scanner's optical components.

ADF Feed System

Describes how the Automatic Document Feeder moves paper.

Jam Detection Mechanisms

Explains how the device detects and reports paper jams.

Removal and Replacement Procedures

Service Strategy

General guidelines and warnings for servicing the digital sender.

Required Tools for Service

Lists the necessary tools for performing removal and replacement procedures.

Pre-Service Preparation

Preparatory steps before beginning service procedures.

Post-Service Actions

Steps to take after completing a service procedure.

Digital Sender Screws Guide

Identifies common fasteners and their uses.

User-Replaceable Parts

Lists parts that users can replace themselves.

Separation Pad Replacement

Procedure for removing and replacing the separation pad.

Pickup Roller Cover Removal

Steps to remove the pickup roller cover.

Pickup Roller Assembly Replacement

Procedure for removing and replacing the pickup roller assembly.

Mylar Holder Assembly Removal

Instructions for removing the mylar holder assembly.

ADF Mylar Shield Replacement

Steps for replacing the ADF mylar shield.

Control Panel Removal

Procedure for removing the control panel from the device.

Control Panel Overlay Replacement

Instructions for removing control panel overlays.

Formatter Assembly Removal

Procedures for removing formatter components.

Formatter Cage Removal

Steps to remove the formatter cage.

Hard Disk Drive Removal

Procedure for removing the hard disk drive.

Hard Disk Drive Cables

Instructions for disconnecting hard-disk drive cables.

Memory DIMM Removal

Procedure for removing the memory DIMM.

Hinge Flaps Removal

Steps to remove the hinge flaps.

Paper Input Tray Removal

Procedure for removing the paper input tray.

External Components and Covers

Lists external parts and covers that can be removed.

Keyboard Removal

Procedure for removing the keyboard from the device.

Control Panel Lower Cover Removal

Steps to remove the lower cover of the control panel.

Control Panel Upper Cover Removal

Procedure for removing the upper cover of the control panel.

Control Panel Cover Assembly Removal

Steps for removing the entire control panel cover assembly.

External Control Panel Cable Removal

Procedure for removing the external control panel cable.

Output Bin Cover;Extender Removal

Instructions for removing the output bin covers.

Output Bin Paper Lever Removal

Procedure for removing the output bin paper lever.

ADF Right Cover Removal

Steps to remove the right cover of the Automatic Document Feeder.

ADF Right Corner Cover Removal

Procedure for removing the ADF's right-corner cover.

ADF Left Cover Removal

Steps to remove the left cover of the Automatic Document Feeder.

ADF Left Corner Cover Removal

Procedure for removing the ADF's left-corner cover.

ADF Rear Cover Removal

Instructions for removing the ADF's rear cover.

Scanner Right Cover Removal

Procedure for removing the right cover of the scanner.

Scanner Left Cover Removal

Steps to remove the left cover of the scanner.

Scanner Front Cover Removal

Procedure for removing the front cover of the scanner.

Scanner Rear Cover Removal

Instructions for removing the rear cover of the scanner.

Right Hinge Cover Removal

Steps to remove the cover for the right hinge.

Left Hinge Cover Removal

Procedure for removing the cover for the left hinge.

Upper Hinge Cover Removal

Instructions for removing the upper hinge cover.

Internal Components Overview

Lists major internal components that can be removed.

ADF Assembly Removal

Procedure for removing the ADF assembly.

ADF Jam Access Latch Removal

Steps to remove the ADF jam access latch.

Right Hinge Guide Removal

Procedure for removing the right hinge guide.

Left Hinge Guide Removal

Instructions for removing the left hinge guide.

Damper Component Removal

Steps for removing damper components.

White Mylar Backing Removal

Procedure for removing mylar backing and springs.

Fan Filter Removal

Instructions for removing the fan filter.

ADF Cable Removal

Procedure for removing the ADF cable.

Separation Pad Case Removal

Steps to remove the separation pad case.

Clear Plastic Paper Guide Removal

Procedure for removing the clear plastic paper guide.

White Scan Background Removal

Instructions for removing the white scan background.

Scanner Controller Board Removal

Procedure for removing the scanner controller board.

Flatbed Scanner Assembly Removal

Steps for removing the flatbed scanner assembly.

Power Supply Removal

Procedure for removing the device's power supply.

Keyboard Cable Removal

Instructions for removing the keyboard cable.

Power Switch Assembly Removal

Procedure for removing the power-switch assembly.

Scanner Base Fan Removal

Steps to remove the scanner base fan.

Power Plug Removal

Procedure for removing the power plug.

SCB Cable Removal

Instructions for removing the SCB cable.

Internal Control Panel Cable Removal

Procedure for removing the internal control-panel cable.

Troubleshooting Guide

Troubleshooting Process

General steps for diagnosing and resolving issues with the digital sender.

Initial Troubleshooting Checklist

A basic checklist to identify common causes of problems.

Power-On Checks

Steps to troubleshoot issues when the device does not power on.

Control Panel Messages

Explains types of messages and how to resolve them.

Operational Issues

Troubleshooting common problems encountered during device operation.

Clearing Paper Jams

Instructions for clearing paper jams from the ADF.

Calibrating the Scanner

Procedure for recalibrating the scanner for accurate image capture.

Resolving E-mail Problems

Troubleshooting steps for issues with e-mail transmission.

Resolving Network Connectivity Issues

Troubleshooting steps for network connection issues.

Service Mode Functions

Routines for resetting the digital sender.

Service Menu Access

Accessing service functions via the control panel.

Troubleshooting Tools

Tools and resources for diagnosing problems.

Embedded Web Server Usage

Accessing device status and managing functions via a web browser.

Diagnostic Tools

Tests to validate hardware operation from the control panel.

Firmware Upgrade Procedures

Procedures for updating the digital sender's firmware.

Troubleshooting Diagrams

Visual aids for troubleshooting device issues.

Parts and Diagrams

Ordering Parts and Supplies

Information on how to order replacement parts and supplies.

Using Parts Diagrams and Lists

Guide on interpreting parts diagrams and lists for identification.

Digital Sender Screws Identification

Identifies common screws and their applications in the device.

Related Documentation and Software

Lists associated manuals and software for the digital sender.

Customer-Replaceable Components

Identifies parts that can be replaced by the end-user.

ADF Components List

Exploded view and list of parts for the ADF assembly.

Scanner and Bottom Assemblies

Exploded views and parts lists for scanner and bottom assemblies.

Alphabetical Parts List

An alphabetic listing of all parts with their numbers and references.

Numerical Parts List

A numerical listing of all parts with their descriptions and references.

Service and Support

HP Limited Warranty Statement

Details the hardware warranty terms and conditions for the digital sender.

Customer Self Repair Service

Explains the Customer Self Repair (CSR) program for parts replacement.

HP Software Warranty

Outlines the warranty terms for the HP MFP Digital Sending Software.

Support and Service Availability

Information on HP support options and service programs.

HP Maintenance Agreements

Details available maintenance agreements for the digital sender.

Next-Day Onsite Service

Describes the next-day onsite service support option.

Specifications

Physical Specifications

Provides dimensions and weight of the digital sender.

Electrical Specifications

Details power requirements and circuit capacity.

Power Consumption Specifications

Lists power usage in different operating modes.

Environmental Specifications

Specifies recommended operating and storage conditions.

Acoustic Emissions

Provides sound level measurements for scanning and ready states.

Regulatory Information

FCC Regulations

Compliance information regarding FCC rules for Class B digital devices.

Environmental Product Stewardship Program

HP's commitment to environmental responsibility and product design.

Material Restrictions

Details on mercury content and battery handling for the product.

Declaration of Conformity

Manufacturer's declaration of product compliance with standards.

Country-Region Specific Safety Statements

Safety statements tailored for specific regions or countries.

Canadian DOC Regulations

Compliance statement for Canadian EMC Class B requirements.

VCCI Statement (Japan)

Japanese regulatory statement for electromagnetic interference.

EMI Statement (Korea)

Korean regulatory statement regarding electromagnetic interference.

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