ADF PCA and wire harness ............................................................................................. 417
Input tray .......................................................................................................................... 419
7 Solve problems
Introduction ....................................................................................................................................... 422
Troubleshooting process .................................................................................................................. 423
Determine the problem source ........................................................................................ 423
Pre-troubleshooting checklist .......................................................................... 423
Troubleshooting checklist ................................................................................ 424
Troubleshooting flowchart ............................................................................... 426
Power subsystem ............................................................................................................ 427
Power-on checks ............................................................................................. 427
Power-on troubleshooting overview ............................................... 427
Tools for troubleshooting .................................................................................................................. 429
Internal print-quality test pages ........................................................................................ 429
Print-quality-troubleshooting pages ................................................................. 429
Diagnostics page ............................................................................................. 429
Cleaning page ................................................................................................. 430
Configuration pages ........................................................................................ 431
Configuration page ......................................................................... 431
HP embedded Jetdirect page ......................................................... 433
Embedded protocol page ............................................................... 434
Finding important information on the configuration pages .............. 435
Solve performance problems ........................................................................................................... 436
Solve connectivity problems ............................................................................................................. 437
Solve direct-connect problems ........................................................................................ 437
Solve network connectivity problems ............................................................................... 437
Solve network printing problems ..................................................................... 437
Verify communication over the network .......................................................... 438
Control-panel message types ........................................................................................................... 439
Control-panel messages .................................................................................................................. 440
Event log messages ......................................................................................................................... 511
Print an event log ............................................................................................................. 511
Show an event log ........................................................................................................... 511
Clear the event log ........................................................................................................... 511
Event log message .......................................................................................................... 512
Paper-handling problems ................................................................................................................. 519
Jams ................................................................................................................................ 519
Common causes of jams ................................................................................. 519
Jam locations .................................................................................................. 520
Clear jams ....................................................................................................... 520
Jam sensors ................................................................................... 521
AREA 1: Jams in the output bin ...................................................... 522
xii ENWW
To Next Page
Loading...
