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HP Color LaserJet 4500 User Manual

HP Color LaserJet 4500
200 pages
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HP Color LaserJet Family Quick Reference Service Guide
Copyright© 1999
Hewlett-Packard Co.
Printed in USA
Manual Part No.
5090-3391
*5090-3391*
*5090-3391*
5090-3391
Printed on at least
50% Total Recycled Fiber with
at least 10% Post-Consumer Paper
May 1999 Edition
HP Color LaserJet Family
Quick Reference Service Guide

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HP Color LaserJet 4500 Specifications

General IconGeneral
Print TechnologyLaser
Print Speed (Black)16 ppm
Print Resolution600 x 600 dpi
Max Resolution (BW)600 x 600 dpi
Max Resolution (Color)600 x 600 dpi
ConnectivityUSB, Parallel, Ethernet
Fax CapabilityYes
RAM64 MB
TypeAll-in-One Printer
Monthly Duty Cycle65000 pages
Scanner TypeFlatbed
Media SizesLetter, Legal, A4, A5, B5

Summary

Ordering other manuals

Supported products

Lists the HP Color LaserJet models supported by this guide.

Troubleshooting control panel messages

Overview

Introduces the chapter on troubleshooting control panel messages.

Pre-troubleshooting checklist

A list of checks to perform before troubleshooting specific printer problems.

Service tools

Overview

Explains the chapter's content on service tools for printer settings and diagnostics.

Cold Reset

Clears print buffer and resets configuration to factory settings.

Service mode

Allows modification of page counts and registration values for the printer.

To access service mode

Step-by-step instructions on how to enter the printer's service mode.

Input/Output (I/O)

Overview

Explains the chapter's focus on printer cabling and interface specifications.

Enhanced I/O (EIO) configuration

Details the use of EIO slots for external devices like print servers.

HP JetDirect print servers

Describes HP JetDirect print servers for network management and troubleshooting.

LocalTalk I/O

Explains printing directly from Apple Macintosh computers via LocalTalk.

Bidirectional parallel interface

Details the IEEE-1284 compliant bidirectional parallel interface.

Parallel cable pin configuration

Verifies the correct pin configuration for parallel cables.

Configuring the computer interface

Explains how to configure the printer interface and interpret its status.

Media specifications

Overview

Explains using media that meets specifications to minimize jams and wear.

Supported media weights and sizes

Lists media types, sizes, and capacities supported by the printer and accessories.

Media requirements

Provides guidelines and specifications for selecting and using different print media.

Non-supported media

Lists guidelines to avoid poor print quality or damage from non-supported media.

Toner cartridge information

Overview

Provides information on toner cartridges and recommends HP toner cartridges.

Approximate replacement intervals for consumable items

Lists replacement intervals for consumables and related panel messages.

Potential toner cartridge issues

Details common issues like banding, character voids, and toner cracking.

Printer options and consumables

Overview

Lists products, product numbers, descriptions, and service part numbers for each printer.

Identifying consumables

Illustrates the location of the printer's consumables within the unit.

Printer options and replaceable parts

Details memory, fonts, network connectivity, and other optional parts.

Printer parts

Overview

Provides part numbers and descriptions of common assemblies and subassemblies.

Common fasteners

Illustrates and describes common screws, washers, and retaining rings used in the printer.

Parts lists and illustrations

Lists field replaceable units (FRUs) with descriptions, part numbers, and reference numbers.

Parts for the HP LaserJet 4500 series

Illustrates external covers and panels with numbered references.

External covers, panels, etc.

Lists part numbers for external covers, connectors, drawers, and panels.

Top and rear covers

Illustrates and lists part numbers for the top and rear covers.

Internal components (1 of 3)

Illustrates internal components like fans, power supplies, ITB, and fuser.

Internal components (2 of 3)

Illustrates internal components like PCBs, cables, and drawer assemblies.

Internal components (3 of 3)

Illustrates internal components like cables, sensors, and assemblies.

Developing rotary assembly

Illustrates and lists parts for the developing rotary assembly, including PCBs and sensors.

PCB locations

Shows the physical locations of various PCBs within the printer.

PCB assembly

Lists part numbers for developing PCB, DC controller, formatter, etc.

Paper pick-up assembly (1 of 3)

Illustrates and lists parts for the paper pick-up assembly.

Paper pick-up assembly (2 of 3)

Lists part numbers for gears, motors, and solenoids in the paper pick-up assembly.

Paper pick-up assembly (3 of 3)

Lists part numbers for clutches, gears, and rollers in the paper pick-up assembly.

Alphabetical parts list

An alphabetical list of all printer parts with their corresponding part numbers.

Image quality

Overview

Introduces examples of image defects and recommendations for troubleshooting.

Cleaning page

Instructions on how to generate and use a cleaning page for print quality.

Image Defect Table

A table listing common image defects with references to detailed explanations.

Image defect details

Provides detailed causes and actions for image defects like banding and scatter.

Image formation troubleshooting

Offers guidance on print density tests, color checks, and color variations.

Wiring diagrams

Overview

States that this chapter provides wiring diagrams for the printer.

Wiring Diagrams

Presents wiring diagrams showing connections between printer components.

Services and support resources

Overview

Provides information on obtaining training, support, and materials for the printer.

How to get training

Details lecture/lab training opportunities for service technicians in the U.S.

Support resources—North America

Lists HP Customer Care Center and service support contacts for North America.

HP end-user support options

Outlines options for local support, printer drivers, electronic information, and telephone assistance.

Telephone assistance—post-warranty

Provides post-warranty telephone assistance details and pricing.

Hardware repair services

Guides users on locating authorized repair centers and service contracts.

Ordering parts

Explains where to find and order field replaceable and accessory parts.

Ordering consumables

Details how to order consumables directly from Hewlett-Packard.

Ordering field replaceable units

Explains how to order Field Replaceable Units (FRUs) for repairs.

Exchange and recycling program

Describes HP's programs for remanufactured assemblies and product recycling.

Ordering related documentation and software

Lists resources for ordering documentation and software, including part numbers.

Technical assistance

Explains the HP FIRST phone-in fax service for technical information.

Acronyms and abbreviations

Acronyms and abbreviations

Defines common acronyms and abbreviations used throughout the document.

Acronyms and abbreviations (continued)

Continues the list of abbreviations and their meanings.

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