226 Troubleshooting C7085-90921
Numerical printer error messages
Description:
The waste toner full sensor PS13 detects a waste toner full
condition. A light receiver and light pipe arrangement, along
with a window in the drum assembly, look for a waste fill
condition. Verify that sensors and light pipes are not blocked.
Action:
1. Replace the drum kit.
2. Check the sensor, replace it if it’s defective.
Table 7-3 Numerical printer error messages
13.XX Jam
Note Refer to the jam troubleshooting section for the complete details about locating jams
(see page 237).
XX Description:
4500 4550
0 1 Jam in input feed area
1 5 Jam in fusing area
2 6 Jam in fusing area
3 10 Jam in duplex reversing unit
4 11 Jam in duplex feed unit
5 12 Jam in duplex paper feed area or ITB
drawer
6 13 Jam in duplex paper feed area or ITB
drawer
7 20 Jam in paper feed area or ITB drawer
8 21 Door open jam
9 23 Irregular jam in paper path
10 24 Paper in the paper path is too short
11 25 Paper in the paper path is too long
(see page 237 for complete details)
12 2 Paper did not clear input sensor in time.
alternates with
CHECK ALL REAR DOORS
Action:
1. Note the location of the leading edge of the first
jammed piece of media.
2. Note the jam message.
3. Note the location of the media.
Description:
Media is jammed in the rear paper path or rear
duplexing area.
Action:
1. Open the rear duplex door (if installed) and
remove any jammed media.
2. Open the upper rear door and remove any
jammed media.
alternates with
CHECK MIDDLE
FRONT DOORS
Description:
Media is jammed in the transfer belt area or media is
not being picked up properly.
Action:
1. Open the ITB drawer and remove any jammed
media.
2. Check for media between the transfer roller and
the fusing assembly.
alternates with
CHECK FRONT
DUPLEX DRAWER
Description:
Media is jammed in the front duplexing area.
Action:
Open the duplex drawer and remove any jammed
media.
Table 7-2 Alphabetical printer error messages (continued)
To Next Page
Loading...